Hoedspruit: Front Of House / Duty Manager

Qualifications Grade 12 (Matric) required. Hospitality management qualification advantageous. First Aid certification beneficial. Experience 24 years in a hospitality FOH or Duty Manager role, preferably in a game lodge or remote environment. Experience supervising teams in a guest-focused environment. Exposure to luxury lodge service standards is an advantage. Skills & Competencies Excellent communication and interpersonal skills. Strong leadership and staff management abilities. High level of professionalism, guest etiquette, and problem-solving skills. Ability to work under pressure and handle unexpected situations calmly. Strong organizational and administrative abilities. Computer literacy (MS Office, reservation systems preferred). Knowledge of lodge operations, guest activity coordination, and service standards. Personal Attributes Friendly, welcoming, and service-driven. Well-groomed and professional. Team player with a hands-on approach. Flexible and willing to work long hours, weekends, and public holidays. Passion for hospitality, nature, and guest experience.