Hoedspruit: Reception Manager – Luxury Lodge – Hoedspruit | Ah posted by HotelJobs

Reception Manager – Luxury Lodge – Hoedspruit Negotiable DOE | Live In Kendrick Recruitment is currently recruiting for a luxury lodge based in Hoedspruit. Our client is seeking an experienced Reception Manager with strong front office and hospitality management skills, committed to delivering exceptional guest experiences. Key Responsibilities Maintain a positive attitude and friendly demeanour Welcome guests on arrival and manage check-outs Manage incoming calls and respond to all guest questions and requests Accept payments and perform other administrative duties Prioritise and manage tasks independently with good planning and organisational skills Be proactive, use initiative, and apply creative flair when required Oversee reception and front office operations, ensuring high standards are maintained Requirements Minimum of 2 years experience in a similar role, preferably in a high-end safari lodge or hotel Matric / Grade 12; Diploma or equivalent in Hospitality Management beneficial Excellent reception and front office control skills Exceptional customer service skills, including the ability to handle difficult situations professionally Strong understanding of lodge operations and attention to detail Strong verbal and written communication skills Computer literate (MS Office Suite, reservation systems, POS systems, financial systems) Strong financial acumen and knowledge of procedures Experience with stock control Willingness to work irregular hours, including nights, weekends, and public holidays Package Details Monthly package market-related depending on experience and qualifications Accommodation and laundry provided Work cycle 3 weeks on, 1 week off 15 days annual leave