IT Support Officer
(adsbygoogle = window.adsbygoogle || []).push({});
MINIMUM QUALIFICATIONS Applicants should possess one or more of the following recognised IT qualifications: National Diploma or Degree in Information Technology, Computer Science, Information Systems, or related field. Strong MS SQL Server skills (Query writing and DB maintenance) Strong accounting or actuarial background (advantageous) Advanced Excel skills (linking sheets to databases, pivots, formulas etc) Programming skills and qualifications (VBA, C#, NET, Python etc) (advantageous) CompTIA A Certification (advantageous). CompTIA Network Certification (advantageous). Relevant IT support or systems administration EXPERIENCE REQUIREMENTS Minimum of 5-8 years experience in an IT support or IT administration Experience supporting Windows operating systems and Microsoft Office Knowledge of networking principles, routers, switches, and wireless Experience with hardware troubleshooting and software Exposure to cybersecurity practices and data protection Previous experience within a manufacturing, production, warehouse, FMCG, or abattoir environment will be Ability to work effectively in a fast-paced operational TECHNICAL SKILLS Proficient in Microsoft Windows and Microsoft 365 Basic networking and server administration Understanding of cybersecurity best Ability to diagnose and resolve technical issues Familiarity with remote support tools and ticketing Knowledge of printers, CCTV systems, VoIP systems, biometric systems, and access control systems will be PERSONAL ATTRIBUTES & KEY ABILITIES The successful candidate should demonstrate the following: Strong problem-solving and analytical Ability to manage and control other IT Ability to work efficiently in a fast-paced and high-pressure Good communication and interpersonal Ability to work independently and within a Excellent time management and organisational Attention to detail and Ability to prioritise urgent operational Professional conduct and customer-service High level of integrity and ADDITIONAL REQUIREMENTS Valid drivers Willingness to work after hours, weekends, or standby when operationally Note that the abattoir is a 24/7 operation. Own reliable transport will be 2×4 or 4×4 advantageous for farm. Clear criminal record may be
(adsbygoogle = window.adsbygoogle || []).push({});