Administrator: Computations
Posted on 2025-03-16
Employer | Salt Employee Benefits |
---|---|
Salary | 0 |
Category | Legal |
Location | Gauteng / Johannesburg |
Job Summary
PURPOSE OF ROLE
- The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.
- The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.
- Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutions
- The ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedily
- Perform quality assurance based on the specialized requirements of the role.
- Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeously
- Engage in a professional manner whether it be verbal or face to face
- Have the ability to communicate via different communication channels
- Ensure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)
- Be a strong team player
- Have both both industry knowledge and experience
- Ensure that the role is carried out with the relevant accuracy, attention to detail and following instructions.
- Ensure that judgement and attention to detail is applied to the role
- Ensure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.
- Strong interpersonal skills as cross team collaboration is required.
- Have the ability to innovate in the role
- Quality of work should be thorough
- Conscious of the abuse of company resources
PEOPLE MANAGEMENT
Implement the culture transformation programme that will enable the delivery of Salts strategic intent and identified ideal behaviors to improve employee engagement and reduce employee turnover.
Develop a high performing team by embedding formal performance development and informal coaching. Implement talent acquisition, engagement and recognition process in line with this.
AREAS OF RESPONSIBILITIES
Checking and Authorization of Reconstructions
- Identify the source of the complaint by identifying all parties to a complaint, and direct that the relevant information be sought from all parties
- Accurate reconstructions and response within the stipulated timelines
- Have good problem-solving capabilities
- Analytical with knowledge of reconstructions
Record Keeping/Filing
- Record/track progress and output
- Have a systematic filing system for all complaints, queries, responses and determinations issued by the PFA and other relevant Authorities
Reporting
- Provide a weekly report/update of all complaints to Management
- Provide monthly reports for the relevant stakeholders
- Be able to deal with Board of Trustees and other stakeholder enquiries
Time and Quality Management
- Meet production standards in terms of quality and quantity
- Ensure written and verbal communication (internally and externally) is dealt with professionally and within the agreed service level agreements
KPI
- Investigation of Pension Funds Adjudicator (PFA) complaints
- Respond to PFA/FSCA complaints in respect of the different Funds Administered by SALT EB within the prescribed timeframes.
- Check and approve 20 reconstructions per day, 100 per week and 400 per month
- Timeous completion of reconstructions.
- Ensure that responses to PFA and other stakeholders are of high-quality standard, furthermore, to ensure that supporting documents relate the drafted response
- Attend to PFA queries relating to responses/Attorney and member queries
- Ensure that all the matters are attended to timeously and deliver high quality work
Record keeping
- Recording of new complaints and determinations for reporting purposes to EXCO and relevant stakeholders.
Competencies required
- Matric
- Excel
- Communication (Written and Verbal)
- English (Business writing and email etiquette)
- Stakeholder management (CRM)
- Industry knowledge and experience
- Accuracy and attention to detail
- Judgement and Decision Making
- Working under pressure And Deadline driven
- Organizational skills / Planning and prioritizing
- Interpersonal skills
- Settings goals
- Cross team collaboration
- Innovation
- Management of time
- People Management
- Analysis of data
- Judgement/Decision making
- Innovation
- Negotiation and Conflict Management
- Networking
- Persuasion, Prospecting,
- Public Speaking
- Research
- Computer literacy.
- Pensions Law knowledge, particularly the Pension Funds Act 24 of 1956
- Knowledge of other SA Laws relevant to the Retirement Fund Industry
- 3 to 5 years experience in PFA case management or complaints resolution
- 3 to 5 years experience in the Retirement Fund Industry/Employee Benefits
Administrator: Computations position available in Gauteng, Johannesburg. This job position was posted by Salt Employee Benefits. The job has been posted as a char8000 ad on 2025-03-16 at 13:33:07 in the Legal category
Click Go Apply to apply online!
You might also like these jobs in the same area.
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Centurion: Office Administrator posted by About Workwear
RESPONSIBILITIES:Excel & Word - Mail MergesOccasional Deliveries & CollectionsCallsQuotesGeneral Office AdminNot Limited to aboveSKILLS:Drivers License (Must)Intermediate Computer SkillsOrganisedGood Communication SkillsSelf DrivenMatric (60% Average) Offi
View Job
Office Administrator
Edenvale: Operations Administrator – To Start Asap posted by Kohland Industries
As an Operations Administrator, you will be required to coordinate and execute operational activities. You must perform a variety of administrative tasks, including scheduling, record keeping, and managing office supplies. You will also work to identify an
View Job
Operations Administrator – To Start Asap
Gauteng: Administrator Assistant posted by Busbar Installations and Manufacturers
Job Title: Administrative AssistantJob Summary:We are seeking a highly organized and efficient Administrative Assistant to join our dynamic team in Johannesburg. The successful candidate will provide administrative support to our management team, ensuring
View Job
Administrator Assistant
Ladysmith: Sales Administrators In Store- Entry Level – With/Without Experience/Start Immediately posted by Mai International Recruitment
This Opportunity is based in Ladysmith!Overview:World`s Expansion Direct is currently seeking enthusiastic and motivated individuals to join our team as Sales Administrators in-store. This entry-level position offers the opportunity to gain valuable experi
View Job
Sales Administrators In Store- Entry Level – With/Without Experience/Start Immediately
Bedfordview: Client Service Administrator posted by CAPITAL ASSURANCE
Client Service Administrator, Upmarket Financial advisory company situated in Bedfordview is looking for a passionate and dedicated Client Service Administrator to join our team. This role offers an exciting opportunity to develop your career in the finan
View Job
Client Service Administrator
Edenvale: Sales Administrator – To Start Asap posted by Kohland Industries
As a Sales Administrator you will be responsible for receiving and processing sales orders online and by phone. Checking the accuracy of orders and invoicing. Maintaining sales records and compiling monthly sales reports. Liaising with other departments an
View Job
Sales Administrator – To Start Asap
Pretoria City: Administrator posted by Tshwane Training Institute
PA DutiesAdministrationTraining coordination Administrator position available in Gauteng, Pretoria City. This job position was posted by Tshwane Training Institute. The job has been posted as a free ad on 2025-01-22 at 13:26:15 in the Training category C
View Job
Administrator
Amanzimtoti: Administrator (Learnership) – Disabled Candidates Learnership posted by E Study
We have 21 employment opportunities opening for disabled candidates with Matric! Were looking for talented individuals to join the KwaZulu-Natal: Pinetown, Amanzimtoti, PietermaritzburgJob Roles: Were recruiting for roles that include:Administrative duties
View Job
Administrator (Learnership) – Disabled Candidates Learnership
Cape Town: Administrator (Learnership) – Disabled Candidates Learnership posted by E Study
We have 21 employment opportunities opening for disabled candidates with Matric! Were looking for talented individuals to join the Western Cape: Cape Town (Somerset)Job Roles: Were recruiting for roles that include:Administrative dutiesReceptionistSales As
View Job
Administrator (Learnership) – Disabled Candidates Learnership
Sandton: Administrator (Disabled Learnership) – Disabled Candidates Learnership posted by E Study
We have 21 employment opportunities opening for disabled candidates with Matric! Were looking for talented individuals to join the Hatfield Group team in the following locations:? Gauteng: Pretoria (Hatfield, Menlyn, Silverlakes), Midrand, Rivonia, Johanne
View Job
Administrator (Disabled Learnership) – Disabled Candidates Learnership
Johannesburg West: Blockchain Systems Administrator (Jb4955) posted by Kontak Recruitment
Blockchain Systems Administrator (JB4955)Roodepoort, JohannesburgR50,000 - R70,000 per month, CTCJoin a leading cryptocurrency company and shape the future of digital finance with blockchain technology. Collaborate with a dynamic, innovative team, managing
View Job
Blockchain Systems Administrator (Jb4955)
Rustenburg: It Server Administrator posted by Limpopo Career Consortium (Limcaco)
* Bachelor / Diploma in Systems, Information Technology, Electronics, Computer Science, and/or relevant IT Certifications is essential.* MCSE server infrastructure* CompTIA Server +Certification, VEEAM Auto-backup and replication certifications, Hyper-V ce
View Job
It Server Administrator
Gauteng: Sales Administrator posted by NEO AI Technologies
The Sales Department Administrator is responsible for providing high-level administrative support to the sales department. This includes managing communications, preparing reports, ensuring documentation accuracy, and assisting with client onboarding and s
View Job
Sales Administrator
Bellville: Rental Agency Administrator/Junior Rental Agent posted by Ruan van Niekerk
Rental Administrator / Junior Rental Agent Position.Duties:General day to day administration of rental portfolio. Management and arrangement of maintenanceAdvertising of rental propertiesArrangement of appointmentsAttending viewing (May be after hours)Prop
View Job
Rental Agency Administrator/Junior Rental Agent
Gauteng: Medical Financial Administrator posted by Dr. Hans Jacobs Orthopaedic Surgeon
ROLE DESCRIPTION Issuing of quotations, invoices and statements Collecting and recording patient paymentsObtaining Medical Aid authorization Typing of Medical Aid motivations Compiling billing information Facilitating monthly expense payments Monthly finan
View Job
Medical Financial Administrator
Roodepoort: Maintenance And Repair Administrator – Urgently Needed posted by My Next Property
Running a full integrated system between tenants, Landlords and Contractors based in Ruimsig Roodepoort.Receive and manage quotes from start to completion thereofInvoicing and allocations on accounting systemBooking of invoices for internal repairs company
View Job
Maintenance And Repair Administrator – Urgently Needed
Pretoria: Finance Administrator (Events Industry) (Jb4875) posted by Kontak Recruitment
Finance Administrator (Events Industry) (JB4875)Brooklyn, PretoriaR15 18 000 CTC per monthPermanentKontak Recruitment, Accounting Recruitment Agency in Pretoria, is assisting a client to recruit, hire and employ a Finance Administrator. We are seeking a d
View Job
Finance Administrator (Events Industry) (Jb4875)
Bellville: Sales Administrator posted by PST Training (Pty) Ltd
Sales Administrators4 to 5 years experience in:oTelephone etiquetteoDatabase maintenanceoDatabase growthoSales techniquesoWorking in a teamoTarget focussedWell groomedFully BilingualPlease note should the criteria not be met the C.V. will not be considered
View Job
Sales Administrator
Randburg: Sales Administrator posted by SAIC Group
Junior sales administrator required to assist a busy sales department. Must be presentable, well-spoken and target driven. Must have a valid driver`s license. Basic salary offered plus commission, use of company vehicle with petrol (during work hrs only).
View Job
Sales Administrator
Benoni: Equipment Hire Administrator (Jb4995) posted by Kontak Recruitment
Equipment Hire Administrator (JB4995)Benoni, GautengR6500.00 -R7500.00 per monthDuration: PermanentCalling all school leavers!!Our client, a leading small equipment hire franchise, is seeking the assistance of a Equipment Hire Administrator. The candidate
View Job
Equipment Hire Administrator (Jb4995)
Elandsfontein Ah: Administrator – Urgently posted by Lwazalu Academy and Projects
We are seeking a reliable and detail-oriented Administrator to join our team at a well-established security company. The ideal candidate will have strong organizational skills, a positive attitude, and the ability to manage administrative tasks efficiently
View Job
Administrator – Urgently
Alberton: Sales & Aftersales Administrator posted by AC Direct
AC Direct is looking for an experienced, hardworking and dedicated individual who is willing to add value and grow in an exciting and ever growing e-commerce store. AC Direct is the largest supplier of Air Conditioning products online in South Africa and a
View Job
Sales & Aftersales Administrator
Cape Town: Client Contact Center Administrator posted by Kontak Recruitment
"Client Contact Center Administrator (JB5015)Cape Town, Western Cape R15 000 - R23 000 CTC per month PermanentOur client, a prominent provider of innovative and flexible solutions centered around health, wellness, and financial security, is seeking a clie
View Job
Client Contact Center Administrator
Johannesburg: Shared Services Administrator (Jb5019) posted by Kontak Recruitment
"Shared Services Administrator (JB5019) Modderfontein, Gauteng R22 000 to R24 000 a month CTCPermanent.A vibrant and fast-paced organization in the travel retail industry is seeking a Shared Services Administrator to join their team. This role offers an ex
View Job
Shared Services Administrator (Jb5019)
Sandton: Intermediate Rates Administrator – Tourplan A Must posted by Natebo Consulting
The Rates and Reservations Administration team is currently looking for an experienced Tourplan Senior Rates Administrator to join their team. This individual will be responsible for maintaining the Tourplan system, ensuring accurate loading of rates, serv
View Job
Intermediate Rates Administrator – Tourplan A Must