Experience Centre Ambassador €“ Air Services
Posted on 2025-04-14
| Employer | Isilumko Staffing |
|---|---|
| Salary | 1 |
| Category | It Computer |
| Location | Gauteng / Johannesburg |
Job Summary
Job Purpose:
We are seeking passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador Air Services. In this role, you will focus on booking and managing air transportation, alongside other guest journey services, while providing exceptional customer support.
Key
Responsibilities:
– Book and manage all aspects of the guest journey, including cruise itineraries, shore experiences, hotels, with a special focus on reserving and handling guest air transportation.
– Deliver top-tier luxury service to Travel Advisors and international guests through phone, video calls, email, and chat.
– Build strong relationships with Travel Advisors and guests to support the Global Sales Organization.
– Serve as an expert in our technology systems, including Salesforce and Versonix Seaware, to deliver personalized guest experiences.
– Provide feedback on customer support processes and suggest enhancements.
Skills and
Requirements:
– Minimum of 1 year of experience in a contact center, ideally within travel or luxury hospitality, with a focus on booking and managing air services.
– Hospitality mindset with excellent communication skills suited for luxury, international travelers.
– Fluency in English (written and spoken); additional languages are a plus.
– Confident in phone and video communications, representing the brand professionally.
– Strong listening and problem-solving skills, culturally sensitive to clients from different regions.
– Comfortable with IT systems; knowledge of Salesforce and Versonix Seaware is an advantage.
– Willingness to work full-time on shifting schedules, including weekends, to support global markets.
Emotional Qualities:
– Genuine interest in global travel destinations, even if you havent visited them all.
– Enthusiastic, with the ability to see tasks through to completion.
– Adaptable and thrives in a start-up environment where change is constant.
Working Hours:
– This is an office-based, full-time role with a flexible schedule, including shifts from Monday to Sunday with two days off.
Experience Centre Ambassador €“ Air Services position available in Gauteng, Johannesburg. This job position was posted by Isilumko Staffing. The job has been posted as a premium ad on 2025-04-14 at 13:20:03 in the It Computer category
Click Go Apply to apply online!
You might also like these jobs in the same area.
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Cape Town City Centre: Consultant: Transport (With It Experience) – Cape Town, Sa
TRANSPORT ADVISORY CONSULTANT (with IT experience) - Cape Town, Western Cape, SA Highly Competitive Package on Offer Global Strategic Management Consulting Firm is currently recruiting for a skilled Consulting professional to join their dynamic Transport C
View Job
Consultant
Cape Town City Centre: Consultant (With It Experience) – Cape Town, Sa
CONSULTANT (Generalist with IT experience) - Cape Town, Western Cape, SA Highly Competitive Package on Offer Global Strategic Management Consulting Firm is currently recruiting for a skilled Consulting professional to join their dynamic Transport Consultin
View Job
Consultant (With It Experience) – Cape Town, Sa
Cape Town City Centre: Transport Advisory Consultant (With It Experience) – Cape Town, Western Cape, Sa
TRANSPORT ADVISORY CONSULTANT (with IT experience) - Cape Town, Western Cape, SA Highly Competitive Package on Offer Global Strategic Management Consulting Firm is currently recruiting for a skilled Consulting professional to join their dynamic Transport C
View Job
Transport Advisory Consultant (With It Experience) – Cape Town, Western Cape, Sa
Cape Town City Centre: Experienced Utilities Administrator, Cape Town
Applicants are required to meet the following criteria: Grade 12 with clear credit and criminal record 2-5 years experience in the role of a property utilities administrator as well as finance Thorough knowledge of MRI Property system (formerly known as MD
View Job
Experienced Utilities Administrator, Cape Town
Sandton: Experience Centre Expert posted by Telebest
CHART A COURSE FOR CUSTOMER SERVICE EXCELLENCE!Are you ready to lead a dynamic team in the exciting world of luxury cruise experiences?Do you have a passion for creating unforgettable customer journeys and elevating service standards?A leading global luxur
View Job
Experience Centre Expert
Johannesburg: Portuguese Speaking Experience Centre Ambassador posted by Isilumko Staffing
Job Purpose:We are looking for passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences, support our Global Sales Organization, and contribute to the grow
View Job
Portuguese Speaking Experience Centre Ambassador
Cape Town City Centre: General Manager – B2b Service Sales Experience – Cpt
Our client is seeking an experienced General Manager for their Cape Town Team. Location: Cape Town Requirements: Grade 12 Relevant Tertiary qualifications 5-10 years as a General Manager in a service-related industry Fully computer literate About: Oversee
View Job
General Manager – B2b Service Sales Experience – Cpt
Johannesburg: Call Centre Sales Agent, 4 Years Experience
WE`RE HIRING: CALL CENTRE SALES AGENTS TOP 10 WANTED Location: Rosebank | Hours: 8am 5pm (MonFri & Every 2nd Weekend) Are you a closer with a passion for people and a hunger to succeed? Were on the lookout for 10 exceptional sales agents to join our high-
View Job
Call Centre Sales Agent, 4 Years Experience
Johannesburg: Experience Centre Ambassador (Contact Centre €“ Portuguese Speaking) posted by Isilumko Staffing
Job Purpose This role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand.Core Jo
View Job
Experience Centre Ambassador (Contact Centre €“ Portuguese Speaking)
Johannesburg: Experience Centre Ambassador €“ Air Services posted by Isilumko Staffing
Job Purpose:We are seeking passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador Air Services. In this role, you will focus on booking and managing air transportation, alongside other guest journey
View Job
Experience Centre Ambassador €“ Air Services
Johannesburg: Experience Centre Ambassador €“ Japanese Speaking posted by Isilumko Staffing
Job Purpose:We are looking for passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences, support our Global Sales Organization, and contribute to the grow
View Job
Experience Centre Ambassador €“ Japanese Speaking
Johannesburg: Experience Centre Ambassador €“ Chinese Speaking posted by Isilumko Staffing
We are seeking passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences, support our Global Sales Organization, and contribute to the growth of a start-up
View Job
Experience Centre Ambassador €“ Chinese Speaking