Job Description
About the Role
WatersEdge Solutions is partnering with a leading global firm to appoint a dedicated and detail-oriented Client Service Executive to support high-value institutional accounts across Europe. This is a client-facing role ideal for a fast learner with strong interpersonal skills and a commitment to service excellence in a global, fast-paced environment.
Key Responsibilities
- Provide account support for leading institutional clients in the European market
- Liaise with global custodian banks to manage tax recovery documentation
- Track submissions and ensure all client value is reclaimed within strict deadlines
- Respond to and resolve client and foreign tax office queries
- Keep up to date with legislative changes and service requirements
- Collaborate with Senior Account Managers to deliver strategic client goals
- Monitor and meet individual and team submission targets
- Prepare and check claim documentation for accuracy and completeness
- Contribute to onboarding new clients and ad hoc support projects
- Log and escalate client issues, propose solutions, and follow up on resolutions
Requirements
- Tertiary qualification in Commerce, Finance, Economics, BCom Law, or a related field
- Strong communication skills and a confident, professional demeanour
- High attention to detail and excellent administrative capabilities
- Fast learner with a proactive, solution-oriented mindset
- Ability to build rapport and manage client expectations
- Strong analytical and problem-solving ability
- Able to work under pressure and meet tight deadlines
- Valid South African passport or work permit
- Fluency in English (written and spoken)
Qualifications
(No qualifications mentioned in the original job description, so this section is skipped)
Salary & Benefits
Competitive salary with exposure to leading global financial institutions
Company Culture
Our client fosters a people-first and innovation-driven culture built on inclusivity, growth, and impact. With a “family feel” and strong cross-functional collaboration, the team invests in learning, wellness, and leadership development. Over 55% of management roles are held by women, reflecting their commitment to diversity, equity, and representation. Their culture empowers employees to grow, take initiative, and thrive in a high-performance global environment.
Nice to Have
- Proficiency in an additional European language (e.g., French, Italian, Spanish, German)
- Familiarity with custodian banking, tax recovery, or client-facing financial operations
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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