Johannesburg: Client Services Administrator posted by Isilumko Staffing

A top company in the insurance industry is seeking a Client Services Administrator to start in their Branch administration department in Rustenburg.

Purpose

To provide professional first line support to clients and sales support

Responsibilities

• Render client services: updating client personal details, inform clients and update changes to their policy, handle all complaints and enquiries.
• Administrate Claims: Verify claim documents as per standard procedure, submit all claims received to head office, keep claims register up to date.
• Advise clients of cancelations
• Office Administration: Manage mail and fax, prepare statistical reports.

Requirements

• Must have Matric.
• A recognized qualification as per the FSCA will be advantageous.
• Must have an RE5.
• Must have registration as an Employee Representative
• Must have CPD points
• Must have Class of Business Certificate
• Must have at least 2 years’ Experience in the insurance industry
• Must have 1 year Client services experience.
• Must have 1 year experience in: Category A, B, C and retail benefits will be advantageous.