Johannesburg: Client Success Manager posted by Print Outsource International

1. JOB TITLE:

Client Success Manager

2. MAIN PURPOSE OF THE JOB:

The purpose of this position is to coordinate all activities associated with delivering against client objectives/requirements. To take ownership of all delivery details associated with their assigned customers and are the expert in their customers business through leading the day-to-day customer deliverables.

3. DESCRIPTION OF FIELD OF DUTY (KPAs):

Customer Management

Project Management

Workflow Management

Documentation/Administration

4. QUALIFICATION REQUIREMENTS:

Bachelors Degree

5. WORK EXPERIENCE:

• Minimum 5 years experience in agency and client facing