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Johannesburg: Commercial Underwriter posted by Hire Resolve

Commercial Underwriter

Posted on 2025-04-24

Employer Hire Resolve
Salary 0
Category Finance Accounting
Location Gauteng  /  Johannesburg

Job Summary

Hire Resolve is currently seeking a Commercial Underwriter on behalf of our client a leading player in the short-term insurance industry, based in Bryanston. This is an exciting opportunity to join a reputable insurer known for its robust commercial portfolio and strong presence in the market. The ideal candidate will bring solid underwriting experience, a sharp eye for risk assessment, and a client-centric mindset to contribute to the continued growth and success of the underwriting division.

Responsibilities

Underwriting and Policy Administration

  • Issue new policies, renewals, and endorsements using the C360 system

  • Prepare new business quotes

  • Underwrite in line with established standards, policies, and procedures

  • Support the sales team in acquiring and retaining profitable business

  • Handle all policy documentation and ensure accuracy and compliance

  • Review and authorise documentation before dispatch

  • Resolve queries according to company protocols

  • Negotiate renewal terms and prepare renewal documents

  • Conduct timely renewal reviews and calculate retentions

  • Request, monitor, and follow up on surveys as required

  • Identify and correct unprofitable policies

  • Ensure adequate risk exposure levels across policies

  • Final review of policies before delivery to clients

  • Provide client support through telephone communication for queries or amendments

  • Maintain organised electronic records of all work

Customer Service Delivery

  • Ensure service and quality levels meet required outputs and standards

  • Resolve escalated customer complaints and provide appropriate feedback

  • Align daily routines with operational plans to meet service delivery targets

  • Contribute to the creation of new service delivery standards and procedures

People Practices

  • Align with company culture and values

  • Share product, process, and system knowledge with colleagues

  • Collaborate effectively with the underwriting team to meet service goals

Continuous Improvement

  • Adhere to all organisational policies and practices

  • Identify and recommend improvements to underwriting and administrative processes

Requirements

Education & Qualifications

  • Matric (Grade 12)

  • NQF Level 5 in Short-Term Insurance

  • Regulatory Exam Level 1

  • Minimum of 5 years relevant commercial underwriting experience

  • Confirmation of DOFA from the Financial Sector Conduct Authority (FSCA)

  • Experience with the Cardinal 360 system is advantageous

Knowledge

  • Proficiency in Microsoft Office

  • Strong understanding of commercial insurance products and the financial services industry

View Job  Sandton: Long-Term Insurance Dispute Resolution Technical Lead | Sandton posted by The Recruitment Council

Skills & Attributes

  • Strong analytical and attention-to-detail abilities

  • Ability to work independently and collaboratively

  • Proactive, diplomatic, and solution-oriented

  • Excellent communication skillsverbal and written

  • Effective task prioritisation

  • Logical and professional approach to work

  • Strong work ethic and dependability

  • Resilience in a high-pressure, fast-paced environment

  • High ethical standards

Benefits

Posted in Jobs in Gauteng, Jobs in Johannesburg

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