Johannesburg: Conversion Rate Optimisation (CRO) Specialist posted by Ad Talent Africa
Job Description
Who Are We:
A fast-growing global organisation with a presence in 50 countries, committed to delivering excellence through innovation, performance and customer-focused.
Who Are We Looking For:
Were seeking a data-driven, results-oriented Conversion Rate Optimisation (CRO) Specialist to join our fast-paced digital team. Youll thrive in this role if youre analytical, proactive and enjoy collaborating across disciplines to drive measurable impact. You must be comfortable managing multiple projects, working cross-functionally and getting hands-on when needed. This position reports to the Senior Web and CRM Product Manager.
What Will You Do:
- Lead CRO initiatives across our global web platforms and online schools, with a strong focus on improving mobile UX and leveraging emerging technologies
- Collaborate with performance marketing teams to align ad copy, visuals and landing page experience
- Create and manage iterative testing plans for paid media channels (Google, Meta, LinkedIn) to enhance ad efficiency and conversion performance
- Analyse user behaviour using tools like Google Analytics (GA4) and Hotjar to identify key improvement opportunities in the conversion funnel
- Plan, support and execute A/B, multivariate and split tests in partnership with the website management team
- Ensure all CRO strategies are optimised for mobile, desktop and various browsers
- Work closely with regional marketing leads to measure the impact of offline campaigns on digital performance
- Partner with the CRM team to test and refine email marketing flows for improved engagement and conversion
- Stay informed on the latest trends, tools and benchmarks in CRO and digital marketing
What Will You Need:
- 35 years of experience in a dedicated CRO or related digital optimisation role
- Proficiency in CRO platforms like Google Optimize, Optimizely, or similar
- Strong command of analytics tools such as Google Analytics (GA4) and Hotjar
- Proven experience in A/B and multivariate testing including test design, implementation and analysis
- Solid understanding of UX/UI design best practices
- Ability to analyse and interpret data confidently, with advanced Excel skills
- Experience optimising landing pages for paid media performance
- Familiarity with paid media KPIs (CTA, CPC, CPA, ROAS)
- Excellent communication and cross-functional collaboration skills
- Confidence managing tests and campaigns across various stages of the user journey for multiple brands
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