Job Description
One of our international e-hailing clients are on the lookout for an experienced, bubbly and well spoken candidate to join their customer service department!
Must be available for a 6-month contract!
Responsibilities:
- Offer and driving 5 star service to the driver partners
- Come up with new initiatives
- Handling time
- Time tracking
- Review vehicle documents
- Offer solutions to driver partners
- Troubleshooting
- Onboarding of partner drivers
Must have:
- Matric
- No less than 4- 6 years’ customer service experience, ideally international campaign exposure
- Able to think outside of the box
- Solutions driven
- Energetic
- Able to work on PowerPoint, Google docs / sheets
- Excellent English communication
- Deadline driven
- Analytical
- Time management
- Customer orientated
- Clear criminal record
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