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Johannesburg: Customer Support Analyst

Date 2024-12-13
Job Title Customer Support Analyst
Employer
More Information
Salary
Category It Computing Software
Location Gauteng
/ Johannesburg

Job Summary

About the Role: Position: Customer Support Analyst Reporting to: Project Manager Type: Contractor Duties and

Responsibilities:

Provide excellent customer service and technical support to clients Respond to customer inquiries via phone, email, and chat in a timely manner Identify and troubleshoot issues to provide solutions Document and track customer issues and resolutions Collaborate with other teams to ensure swift problem resolution

Requirements:

Previous experience in a customer support role Strong communication and problem-solving skills Technical aptitude and ability to learn new systems quickly Ability to work well under pressure and in a fast-paced environment

Customer Support Analyst position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2024-12-13 in the It Computing Software category

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