Johannesburg: Facilities & Guest Experience Manager | Johannesburg posted by HotelJobs

February 8, 2026 Jobs in Central Johannesburg

Job Description

About the Role

Johannesburg-based HotelJobs is partnering with a family office to recruit an experienced and service-driven Facilities & Guest Experience Manager. The successful candidate will be responsible for ensuring the smooth day-to-day operation of the office environment while delivering a consistently refined and welcoming experience for staff, visitors, and family office principals.

Key Responsibilities

Oversee the smooth, professional day-to-day operation of the office environment.
Coordinate internal teams and external service providers to ensure consistent service delivery.
Lead and support facilities and hospitality staff, ensuring accountability and high standards.
Monitor budgets, suppliers, and service performance, identifying improvements where appropriate.
Manage on-site hospitality and catering services for meetings and events.
Ensure meeting rooms, shared spaces, and executive areas are prepared, presentable, and fully functional.
Act as a key host for visitors and principals, delivering a discreet and polished experience.
Liaise closely with executive assistants and leadership to support meetings and visits.

Requirements

A minimum of 5 to 7 years experience in facilities management, hospitality operations, or a related operational role.
Proven experience managing service providers, teams, and guest-facing environments.
Background within corporate offices, luxury hospitality, private offices, or high-end service environments.
Strong understanding of workplace safety, compliance, and operational best practice.
Excellent interpersonal and communication skills with a clear service ethic.

Qualifications

Relevant qualifications in Facilities Management, Hospitality, or Operations would be advantageous.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

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In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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