Job Description
One of the TOP banks in S.A. is seeking recent Graduates to work as Fraud Detection Agents on a 6-month contract in Sandton.
Qualifications and experience:
- Matric
- Bachelors degree in either – Criminology and sociology / Fraud / Forensic / Investigation
- Clear criminal and credit record
- Excellent English communication
- Willing to work at the office
- Work shifts:
- 06:00 to 14:00 / 14:00 to 22:00 / 15:00 to 23:00 / 22:00 to 18:00 / 06:00 to 18:00
Key skills:
- Analytical
- Attention to detail
- Customer orientated
- Investigation
Key performance areas:
- Attend to incoming calls
- Detect and report online / digital fraud / ATM fraud
- Engage with customer regarding suspicious account fraud
- Closing customer accounts
- Unblock customer accounts
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