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Johannesburg: Guest Experience And Emergency After Hours Guest Liaison posted by Six Sense Consulting

Date 2025-01-11
Job Title Guest Experience And Emergency After Hours Guest Liaison
Employer Six Sense Consulting
More Information
Salary 0
Category Tourism Hospitality
Location Gauteng
/ Johannesburg

Job Summary

QUALIFICATIONS & EXPERIENCE:

  • Matric certificate – with maths (minimum standard grade or above)
  • Tertiary certificate in Travel & Tourism.
  • 3-5 years of experience at a senior level in Reservations
  • Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
  • Handle all emergency calls and messages received after hours, over weekends, and public holidays during a guest stay.
  • Assist with Guest Experience Liaison services and messaging guest/agents with any during travel request.
  • Computer Literate (Microsoft Office, Email, Internet).
  • Proven English literacy – written and verbal.
  • Working knowledge of booking /operating system.
  • General destination knowledge on Southern and East Africa.
  • Problem solver and good with guest interaction.
  • Excellent attention to detail.

Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.
However, please keep a lookout on our website, Six Sense Consulting
Guest Experience And Emergency After Hours Guest Liaison position available in Gauteng, Johannesburg. This job position was posted by Six Sense Consulting. The job has been posted as a char8000 ad on 2025-01-11 at 01:02:21 in the Tourism Hospitality category

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