Johannesburg: Industrial Technique Business Line Manager – Service

Key Responsibilities Develop and execute strategic business plans and budgets to achieve growth and profitability targets. Lead, coach, and motivate the Service Team to deliver top-quality customer support and technical excellence. Identify and pursue new service business opportunities across Sub-Saharan Africa. Manage and negotiate service contracts, pricing, and commercial agreements. Drive continuous improvement and innovation in service delivery. Ensure strong customer relationships, focusing on long-term partnerships and satisfaction. Launch new service products and solutions to the market. Represent the Service function at management forums and align business objectives with overall company goals. Requirements Degree in Engineering or a related technical field. Minimum 5 years experience in technical and business management, ideally in industrial maintenance or automotive assembly environments. Strong financial, analytical, and commercial acumen. Proven leadership experience managing technical service teams. Excellent communication and relationship-building skills. Proficiency in MS Office, SAP, and CRM systems. Knowledge of industrial tools and tightening techniques advantageous. Valid drivers license and willingness to travel frequently within Sub-Saharan Africa. Personal Attributes Dynamic, results-oriented, and self-driven. Entrepreneurial mindset with strong problem-solving and decision-making skills. Team player with excellent organizational and planning ability. Customer-focused with a commitment to quality and continuous improvement.