Job Description
About the Role
Our Commercial Contact Centre client has a career opportunity available for an Insurance Consultant based in Auckland Park. The insurance consultant role is focused on providing an end-to-end service and support to brokers, working closely with them to understand their clients’ needs and provide tailored solutions.
Key Responsibilities
- Providing telephonic/ email support to the intermediary on record, authorised representatives from the brokerage, and broker services.
- Dealing with general insurance and policy specific enquiries.
- Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects of policies.
- Assisting to resolve all insurance queries within required timeframe and compliance requirements.
- Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books.
- Undertaking to adjust premiums in line with new asset values.
- Managing client expectation on expected turnaround times for submitted requests.
- Adhering to underwriting criteria and regional requirements.
- Profiling the client with the best suitable product and underwriting criteria.
- Advising brokers to ensure that we meet with clients needs in terms of the correct cover and product.
- Assisting in implementing solutions for improvement;
- Standing in for consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.
Requirements
- Matric/ Grade 12
- 60 commercial lines FAIS credits
- A relevant insurance related qualification (e.g. NQF lev 5) would be advantageous
- Proven work experience in commercial, agriculture policy administration and underwriting within the short-term insurance industry
- Minimum of 3 years experience in short term insurance commercial lines and/or Agri assets
Qualifications
No specific qualifications mentioned.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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