Johannesburg: Insurance Consultant – Commercial Lines (6 Month Contract) posted by CallForce

January 14, 2026 Jobs in Central Johannesburg

Job Description

What Youll be Doing

Our Commercial Contact Centre client have career opportunities available for Insurance Consultants base in Auckland Park. The insurance consultant role is focused on providing an end-to-end service and support to brokers

Key Responsibilities

Providing telephonic/ email support to the intermediary on record, authorised representatives from the brokerage, and broker services.
Dealing with general insurance and policy specific enquiries.
Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects of policies.
Assisting to resolve all insurance queries within required timeframe and compliance requirements.
Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books.
Undertaking to adjust premiums in line with new asset values.
Managing client expectation on expected turnaround times for submitted requests.
Adhering to underwriting criteria and regional requirements.
Assist with profiling the client with the best suitable product and underwriting criteria.
Advising brokers to ensure that we meet with clients needs in terms of the correct cover and product.
Assisting in implementing solutions for improvement; and
Standing in for consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.

Minimum Requirements

Matric/ Grade 12
60 commercial lines FAIS credits
A relevant insurance related qualification (e.g. NQF lev 5) would be advantageous
Proven work experience in commercial, agriculture policy administration and underwriting within the short-term insurance industry
Minimum of 3 years experience in short term insurance commercial lines and/or Agri assets

Working Hours

08h00 17h00 Monday to Friday

Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.

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About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

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Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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