| Date | 2024-11-25 |
|---|---|
| Job Title | Internal Sales Representative – Steel Industry |
| Employer | Hire Resolve More Information |
| Salary | 0 |
| Category | Sales Marketing |
| Location |
Gauteng / Johannesburg |
Job Summary
Hire Resolve`s client is a leading steel company in Gauteng, specializing in the manufacturing and distribution of steel products. They are currently seeking a talented and motivated individual to join their team as an Internal Sales Representative.
Responsibilities:
- Receiving and verifying incoming inquiries via telephone and email
- Communicating to relevant personnel with regard to credit application should the client require assistance with account queries
- Maintaining a daybook of all incoming inquiries, e.g. sales queries
- Submitting quotations via email to the customer
- Reviewing of official orders against SYSPRO-generated quotation
- Assisting COD customers
- Processing of all acceptable orders into the Syspro system
- Resolving any variances between order and quotation
- Generating and processing buy-out orders to approved suppliers including work-in-progress orders and the expediting thereof
- Liaison with the Managing Director, and Sales Managers on technical issues
- Generating Credit Notes and submitting them to the Managing Director for approval
- Manage and interpret customer requirements and offer technical support
- Work with the Fabrication / Stores team to ensure customer requirements are met
- Ensure quotes are complete and sent to customers within the stipulated turn-around times
- Build and maintain good relationships with customers and ensure retention of existing customers
- Refer customer complaints to the Quality Department
- Communicate any specific delivery requirements to the Warehouse Manager on delivery time
- Adhere to sales budgets and targets as instructed
Requirements:
- Grade 12 or equivalent
- 3-5 years of experience in the stainless steel industry e.g. Pipe, fitting, flanges, and sheet
- 3 years of working knowledge of SYSPRO e.g. processing of orders and closing/completion of order processes – must also have knowledge of back order process, buyout orders, work-in-progress orders, and quotations
- Ability to promote and maintain customer satisfaction
- Proficient in MS Office
- Good verbal communication skills
- Knowledge of COD procedures
- Good communication skills, people relation skills, and interpersonal skills (internal and external)
- Knowledge of general administrative processes
- Must be able to do basic maths and measurement conversions
- Must be able to come up with solutions to customer queries and solve problems
- Knowledge of the credit application process related to the company
Contact Hire Resolve for your next career-changing move.
- Apply for this role today, contact Ashley Feldtmann, Rebecca Grylls, or Thomas Stacey at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website:
