Johannesburg: Level 3 (L3) IT Technician

Job Requirements: Education: Bachelors Degree in Computer Science, Information Technology, Engineering, or a related field. Equivalent experience: 57 years of hands-on IT experience may be considered in lieu of a degree. Advanced certifications preferred (e.g., CCIE, AWS Certified Solutions Architect, CISSP, PMP, Microsoft Certified: Azure Solutions Architect). Experience: Minimum of 57 years in IT, with at least 23 years in Tier 2 or advanced technical roles. Proven expertise in a specific domain such as network engineering, cloud architecture, or DevOps. Experience leading cross-functional teams or managing large-scale IT projects. Technical Skills: Advanced troubleshooting, including root cause analysis, performance optimization, and handling escalations from Tier 1/2. Design and implementation of complex infrastructure systems (cloud environments, enterprise networks). Proficiency with tools and platforms such as Wireshark, Splunk, Ansible, Kubernetes, Cisco, AWS, and Azure. Scripting and automation skills (Python, PowerShell, Bash) for workflow efficiency. Knowledge of security and compliance frameworks such as NIST, GDPR, or HIPAA (depending on industry). Soft Skills: Excellent communication, able to convey technical information to non-technical stakeholders. Leadership abilities, including mentoring junior staff, guiding strategic decisions, and managing vendor relationships. Strong time management and organizational skills, capable of prioritizing tasks under pressure. Job Duties: Troubleshoot and resolve complex technical issues escalated from Tier 1 and Tier 2 teams. Architect and implement advanced IT systems and infrastructure solutions. Maintain detailed documentation, update knowledge bases, and produce incident reports. Participate in on-call rotation for critical outages or emergencies. Collaborate with Security, Development, and Compliance teams to resolve cross-functional issues. Provide guidance, mentorship, and training to junior IT staff. Salary: R28,000 R32,000 (depending on experience) How to apply: