M365 Support Engineer
Posted on 2025-03-22
| Employer | Sabenza IT & Recruitment |
|---|---|
| Salary | 1 |
| Category | It Computer |
| Location | Gauteng / Johannesburg |
Job Summary
We are currently seeking an experienced and skilled M365 Support Engineer to join our growing team. As an M365 Support Engineer, you will be part of a dynamic environment, helping us ensure the seamless operation of Microsoft 365 services across various regions. This is a permanent role with a unique opportunity to work internationally as an expat with rotations between South Africa and abroad as we expand.
Requirements
Key
Responsibilities:
- Provide technical support and troubleshooting for Microsoft 365 services, including Exchange, SharePoint, OneDrive, Teams, and Azure Active Directory.
- Troubleshoot and resolve complex technical issues, escalating to senior engineers or vendors when necessary.
- Collaborate with internal teams to identify and prioritize technical requirements and improvements.
- Develop and maintain technical documentation, knowledge base articles, and training materials.
- Participate in on-call rotations for 24/7 support for critical issues.
- Stay updated with Microsoft 365 updates, releases, and best practices.
What You Bring:
- Afrikaans proficiency and some Dutch language skills are a must.
- 2+ years of experience in a technical support role, particularly with Microsoft 365.
- Strong technical knowledge of Microsoft 365 services, including Exchange, SharePoint, OneDrive, Teams, and Azure Active Directory.
- Excellent problem-solving and analytical skills to address complex technical issues.
- Strong communication and interpersonal skills for effective collaboration with internal stakeholders at all levels.
- Ability to manage priorities in a fast-paced environment.
- Microsoft certifications (MS-100, MS-200) are highly desirable.
- A valid passport is required as you will be placed as an expat in the Netherlands to start, with rotations between South Africa and abroad.
M365 Support Engineer position available in Gauteng, Johannesburg. This job position was posted by Sabenza IT & Recruitment. The job has been posted as a premium ad on 2025-03-22 at 15:11:14 in the It Computer category
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