Johannesburg: National Technical Manager

Minimum Requirements: Diesel / Auto Electrical/ Millwright Trade test Higher Management qualification Experience in training technical staff Knowledge of Excel spreadsheets Key Responsibilities: Lead and oversee a team of technicians delivering services to external clients, ensuring high standards of performance. Diagnose machine issues and implement the most cost-effective and accurate solutions. Complete necessary forms and documentation as part of the company’s standard service procedures. Maintain and manage all machine Service and Parts Manuals to ensure up-to-date and accurate information. Design and implement a comprehensive training strategy for technicians to enhance skill sets and operational efficiency. Ensure technicians meet OEM-required training standards and certifications. Develop and establish a standardized maintenance program for contract equipment to optimize performance. Provide technical support on equipment nationwide, ensuring prompt and effective resolutions. Regularly compile technical reports on equipment performance and communicate findings to OEMs. Analyze and report on warranty claims, identifying trends and areas for improvement. Monitor and control subcontractor expenditures, ensuring cost-effective resource allocation. Comply with all Safety, Health, Environmental, and Quality regulations, maintaining a safe work environment. Oversee workshop budgets and lead the planning process for financial allocations. Facilitate weekly national meetings with department managers to discuss key operational metrics. Travel to various branches as required to support operations and ensure consistency in service delivery.