Johannesburg: Onsite Support & Installation Technician | Hospitality – Lesaka (FinTech) posted by Lesaka Merchant Division

Were Hiring: Onsite Support & Installation Technicians Multiple Locations Locations: Western Cape: George Free State: Bloemfontein KwaZulu-Natal: Durban Reporting To: Branch / Area Manager Direct Reports: None Role Purpose Join Lesaka Point of Sale as an Onsite Support & Installation Technician and play a critical role in delivering world-class POS solutions to the hospitality industry. Youll handle installations, troubleshooting, and client training while ensuring smooth go-lives and exceptional customer service. This is a hands-on, field-based role for a tech-savvy problem solver who thrives in fast-paced environments and enjoys working independently. Key Responsibilities Installation & Setup: Install POS terminals, printers, scanners, and networking infrastructure for hospitality clients. Onsite Support & Troubleshooting: Resolve hardware/software issues, repair faulty equipment, and adapt solutions to client environments. Configuration & Testing: Configure BIOS, IP settings, and load POS software; conduct full functionality tests. Client Training & Liaison: Train customers on installed systems and maintain professional client-facing communication. Operational Duties: Manage Lesaka loan equipment, stock take, and complete installation checklists with accurate documentation. After-Hours Support: Participate in standby rotation and handle urgent issues outside business hours. Minimum Requirements Grade 12 / Matric IT qualification recommended (A / N) 12 years experience in IT hardware support or field installations Windows networking experience Strong diagnostic and problem-solving skills Excellent written and verbal communication Own reliable vehicle and valid drivers license (essential) Willingness to work irregular hours and travel long distances Hospitality or POS-related tech experience is an advantage Key Traits We Value Independent and proactive Customer-focused and service-oriented Strong attention to detail and time management Professional, energetic, and collaborative Your Impact Will Be Measured By Successful installations and go-lives Timely resolution of technical issues Client satisfaction and positive feedback Accurate documentation and CRM updates Why Join Lesaka? Be part of a leading POS technology provider that values innovation, reliability, and customer success . Your work will directly impact the hospitality industry across South Africa. Preference will be made to support EE / AA measures.