| Date | 2025-01-18 |
|---|---|
| Job Title | Sales Support Administrator (Contract For 4 Months) |
| Employer | Fempower Personnel More Information |
| Salary | 18000 |
| Category | Engineering |
| Location |
Gauteng / Johannesburg |
Job Summary
JOB PURPOSE:
The Sales support is responsible for supporting the Product Manager / Industry Group Manager for supplying customers with quality products, for increasing sales and for ensuring and maintaining customer satisfaction.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Ensure stock releases to the warehouse are correctly placed and in good time for delivery;
- Type correspondence for customers and Principals / Suppliers.
- Prepare purchase orders, quotations and sales orders from customers and Principals / Suppliers.
- Conduct telephone sales and handle all incoming calls timeously;
- Ensure that customer database, with products purchased and pricing is established and maintained;
- Follow up on shipping documents and details;
- Ensure that records are stored safely electronically and are easily retrievable;
- Ensure that documentation is correctly and efficiently forwarded for processing for commissions to be paid;
- Perform customer satisfaction audits;
- Perform debt collections and aim to achieve 100% collections;
- Assist other Sales Support functions when colleagues are absent;
- Conduct responsibilities in accordance with ISO, SHE and responsible care;
- Telesales with a minimum of 21 calls to customers on a monthly basis;
- Support PMs on sample management.
- Provide administrative support to Rep, Product Manager and Industry Group Manager;
- Order processing and handling Consignment Accounts.
- Ability to engage with other Departments such as Logistics, Finance, Warehouse, Plant etc.
- Other reasonable tasks
PERSON PROFILE
- Chemicals qualification / relevant Diploma/ Degree. Preferable but not essential.
- Administrative experience.
- Industry related experience.
- Logistic and shipping.
- Computer literate in MS Office.
- Experience on an ERP system.
- Preference to experience on CRM system.
- Computer literate, an intermediate user of Excel and understanding of MS office products – Outlook, PowerPoint, Word,
- Ability to work under pressure and support a team;
- Excellent communication skills both written and verbal and the ability to listen;
- Self-awareness and commitment to ongoing self-development;
- Understands the value of giving and receiving feedback, both positive or negative, in a team context
SPECIFIC JOB SKILLS
- People and communication skills;
- Computer literate on the various MS Office packages Outlook/Word/Excel/PowerPoint/
- Good organizational and planning skills;
- Ability to be trained;
- Perseverance and ability to follow up and chase items required for completion of tasks and meet target dates.
- Attention to detail.
- Mathematical aptitude.
- Ability to multitask.
Sales Support Administrator (Contract For 4 Months) position available in Gauteng, Johannesburg. This job position was posted by Fempower Personnel. The job has been posted as a premium ad on 2025-01-18 at 13:00:48 in the Engineering category
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