Johannesburg: Senior IT Manager Mandarin speaking JHB posted by Datafin
Posted on 2025-05-06 00:00:00
| Employer | Datafin |
|---|---|
| Category | Other IT/Computer |
| Location | Gauteng / Johannesburg |
Job Summary
Johannesburg – Gauteng – South Africa
- Ensure resilience and continuity of ITSM environment through planning, testing, and recovery.
- Conduct annual Business Impact Analysis (BIA) and align BCM plans.
- Perform regular disaster recovery (DR) testing.
- Monitor and maintain primary site resilience with redundancy and high availability.
- Manage user access control and segregation of duties.
- Limit external parties’ access appropriately.
- Perform weekly server checks, anti-virus updates, and vulnerability assessments.
- Remediate vulnerabilities through regular patch management.
- Conduct annual threat assessments and manage data classification and protection.
- Ensure IT infrastructure health, capacity, and compliance with procurement policies.
- Document and manage all system change requests and updates.
- Follow ITSM project lifecycle for changes, fixes, and upgrades.
- Ensure software licensing compliance.
- Automate manual processes and improve reporting accuracy.
- Analyse and evaluate data from various sources to enhance decision-making.
- Manage ITSM support tickets and documentation.
- Complete daily SOD tasks and AML-related jobs.
- Provide timely IT support and escalate issues when needed.
- Conduct regular staff training on security awareness.
- Align ITSM goals with branch strategy and define resource plans.
- Manage IT risks, controls, and compliance documentation.
- Maintain vendor management processes, contract monitoring, and BEE compliance.
- Remediate audit findings promptly and manage IT fixed assets effectively.
- Matric Essential
- Degree in Computer Science/Information Science Essential
- Degree in Cyber Security Desirable
- None specified
- IT work in Banking Sector Essential
- IT Support Desk Essential
- Hardware & Networking Desirable
- Project Management Desirable
- Management Skills Desirable
- Corporate Governance, Risk & Compliance Desirable
- Cyber Security Essential
- Hardware & Software Management
- Project Management
- IT Support & Services
- Security (including Cyber)
- Local Regulatory Compliance
- Network Management
- Business & Systems Analysis
- Business Continuity Management
- Risk Management
- Analytical
- Organised
- Communication
- Leadership
- Team Working
- Time Management
- Commitment
- Quality Orientation
- Customer Focus
- Resilience
- Results Driven
- Reliability
- Honesty
- Mandarin Communication
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