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Johannesburg: Service Manager Post-Sales Services

Johannesburg: Service Manager Post-Sales Services

Posted on 2025-07-22 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Gauteng  / Johannesburg

Job Summary

Join a leading distributor of cutting-edge cybersecurity technologies as our Service Manager Post Sales Services . We’re looking for a dynamic leader to drive delivery excellence, manage a top-tier technical team, and ensure exceptional customer success across implementation, support, and managed services. Key Responsibilities: Lead, coach & grow a high-performing post-sales technical team. Oversee project delivery across implementation, professional, and managed services. Ensure top-tier customer satisfaction and retention. Establish and refine service processes, tools, and reporting frameworks. Collaborate cross-functionally with Sales, Pre-Sales, and Product teams. Maintain compliance with vendor standards and certifications. ? Requirements: Bachelor’s Degree in IT or related field (preferred). 5 years in service delivery/post-sales, with 2 years in leadership. Cybersecurity or IT distribution experience is a strong plus. Project Management certifications (e.g. PMP, Agile) advantageous. Strong communication, leadership, and strategic thinking skills. ? Why Join Us? Be at the forefront of cybersecurity innovation. Collaborate with passionate teams and top-tier vendors. Help shape the future of service delivery in a growing business.

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