Johannesburg South: Service Desk and Operations Manager posted by Network Finance

• Plan, organise and assigned tasks to the team 
• Manage IT Hardware resouces 
• Ensure a, ITIL MIS Support process 
• Single point of contact for helpdesk, ITSM ticketing, troubleshooting, logs analyse, reporting, Centre on monitoring
• Ensure production follow-up 
• Ensure data & Systems Backups 
• Manage IT infrastructure related contracts and SLA 
• Apply organisations security and licensing policies 
• IT Hardware resource management 
• IT Service Desk management 
• Infrastructure Management 

Job Experience and skill required 

• Degree in Information Technology or Computer Science 
• 10 – 15 years relevant IT experience 
• ITIL foundations certified 
• Knowledge in network / telecom (Fortigates certifications) 
• Knowledge in VMWare virtualisation technology environment. 

Apply now!
 
For more IT jobs, please visit www.********.co.za

I also specialise in recruiting in the following:

Software Development
Data Engineer
Data Analyst
Infrastructure
Architecture
… and more!

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

For more information contact: 
Monica de Wet 
Senior Recruitment Consultant 
www.********.co.za