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Johannesburg: Specialist: Er Advisor posted by Tower Group

Date 2025-01-21
Job Title Specialist: Er Advisor
Employer Tower Group
More Information
Salary 0
Category Trade Artisans Technical
Location Gauteng
/ Johannesburg

Job Summary

Key accountabilities and decision ownership:

  • To be the first point of contact to the business for all ER process and policy queries and/or issues.
  • To provide an end-to-end case management service with regards to all ER processes, including but not limited to poor performance management, grievance management and sick leave management.
  • Providing support and consultation to both staff and line management throughout the ER process. Liaise with the Employment Law division on complex cases.
  • To facilitate the end-to-end case management of the Income Continuation Benefits (ICB) process. This includes acting as liaison between the Insurer and other stakeholders and to facilitate the payment logistics as applicable.
  • To facilitate, investigate and appropriate close HR related Speak Up cases
  • Build and maintain relationships/clarify expectations with key stakeholders.
  • To be involved in sub- project deliverables on needs driven basis.
  • Keep abreast of latest HR trends (best practice), tools and techniques through networking and monitoring the micro and macro environment.
  • Maintain current reporting requirements to the relevant stakeholders and create and enhance ER related reporting

Key performance indicators:

  • Working with People
  • Relating and Networking
  • Achieving Personal Work Goals and Objectives – exclude
  • Planning and Organising
  • Adhering to Principles and Values
  • Delivering Results and Meeting Customer Expectations
  • Adapting and Responding to Change
  • Writing and Reporting
  • Presenting and Communicating Information
  • Persuading and Influencing – include
  • Deciding and Initiating Action
  • Applying Expertise and Technology
  • Analysing – include

Core competencies, knowledge and experience :

  • Knowledge
  • Labour Legislation, BCEA
  • Employee Relation Practices
  • HR policies and procedure
  • Microsoft Office software packages
  • SAP (advantage)
  • HR processes (advantage)
  • HR Theories and Models
  • Business Understanding

Skills

  • Communication/engagement
  • Evaluation
  • Consulting
  • Interpersonal
  • Negotiation
  • Judgement
  • Decision making
  • Problem solving
  • Rapport building skills
  • Conflict resolution skills
  • Relationship Building
  • Presentation and reporting skills

Experience/Competencies

  • 3-5 years relevant experience in HR related field/ER (essential) – with Degree/Diploma
  • Must have technical / professional qualifications:
  • 3yr Degree/Diploma in HR/ER related field essential
  • Honours degree in HR/ER related field – desirable

Specialist: Er Advisor position available in Gauteng, Johannesburg. This job position was posted by Tower Group. The job has been posted as a premium ad on 2025-01-21 at 13:01:03 in the Trade Artisans Technical category

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