Technical Architect (Remote)
Posted on 2025-01-31
Job Summary
Cape Town – Western Cape ~ Johannesburg – Gauteng ~ Durban – KwaZulu Natal ~ Remote
- Lead project teams to help clients solve complex business problems through creative and innovative solutions.
- Participate in requirement gathering phases to provide time estimation for users needs.
- Analyze technical development requirements.
- Create and update existing solution and configuration documentation.
- Deploy solutions in a test environment and conduct required testing before moving to production to ensure quality.
- Implement best practices in coding and design according to ServiceNow standards and community guidelines.
- Follow the ITIL process to develop solutions.
- Identify opportunities to automate and enhance the end-user experience.
- Develop integrations with third-party tools or ServiceNow-to-ServiceNow integration using Scripted and OOB REST API and SOAP web services.
- Validate technical solutions before deployment.
- Train and provide knowledge transfers to new team members.
- Support go-live and hyper care phases.
- Conduct technical assessments of new plugin installations and configurations to set up business processes.
- Contribute to ServiceNow upgrades, patching, and release management cycles.
- Contribute to the continuous improvement of processes, standards, agile methodologies, and tools while ensuring adherence to coding and quality standards.
- Collaborate with stakeholders and team members.
- Guide junior members of the team when required.
Technical Architect (Remote) position available in Gauteng, Johannesburg. This job position was posted by Datafin. The job has been posted as a premium ad on 2025-01-31 at 16:09:40 in the It Computer category
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