Johannesburg: Call Centre Agent Security Services (3-month-contract) posted by Isilumko Staffing
Posted on 2025-07-04 00:00:00
| Employer | Isilumko Staffing |
|---|---|
| Category | IT Security |
| Location | Gauteng / Johannesburg |
Job Summary
Are you an experienced professional from a top-tier security service company looking for your next exciting opportunity? Look no further! We’re seeking a talented individual to join our international CCTV client on a 3-month contract in Bramley.
Job Description:
-Client Interaction: As a call Centre agent, you’ll be responsible for attending to clients over the phone, serving as a vital part of our Africa call Centre team.
– Remote Installation and Troubleshooting: You’ll be tasked with installing and troubleshooting client products remotely, particularly IP cameras.
– Single Point of Contact: Be the sole point of contact for clients when resolving product issues, ensuring their concerns are addressed promptly and effectively.
– Software Support: Assist clients with software updates and guide them in connecting their products with our mobile application for seamless integration.
– Email Support: Respond to client emails promptly, addressing any issues with their products or providing updates on software maintenance.
Requirements:
– Matric qualification.
– 2 to 5 years of working experience in a security service company.
– Knowledge of IPV address 4 and 6, subnetting, porting, mapping, and routing.
– Excellent English communication skills.
– Strong customer service and telephone etiquette, with previous experience in a customer care or call centre role being advantageous.
– High levels of energy and enthusiasm.
– Proficiency in computer literacy.
Click Go Apply to apply online!
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