Job Description
One of our clients who specialise in offering end to end business solutions within technology, BBBEE and compliance, is seeking an experienced service delivery / project roll-out candidate to join the Operations department.
This is a very high performance driven environment, we are in need of candidates with a great track record of managing complex service issues and the ability to manage multi-disciplinary teams!
As the Service Delivery Manager, youll be the heartbeat of client successensuring seamless delivery of solutions, building trusted relationships, and driving continuous improvement across all service touchpoints.
Key Focus Areas:
Service Delivery Management: Lead end-to-end rollouts of B-BBEE and compliance solutions, ensuring SLA adherence and quality benchmarks.
Client Relationship Management: Be the go-to expert for client queries, escalations, and strategic service reviews.
Team Leadership: Coordinate consultants, trainers, and support staff to deliver excellence.
Process & Quality Control: Implement SOP’s, drive efficiency, and ensure compliance with BEE codes, EE legislation, and POPIA.
Reporting & Insights: Track KPI’s, generate performance reports, and present actionable insights to senior leadership.
What Were Looking For:
Bachelors degree in Business, Project Management, or related field
5+ years experience in service delivery, client success, or project management
Strong understanding of B-BBEE Codes, Employment Equity, and compliance frameworks
Experience in SaaS implementation or professional services is a plus
Exceptional leadership, communication, and problem-solving skills
Proficiency in CRM and project management tools
Resilience, adaptability, and a passion for excellence
Skill set:
Client relationship management
Communication
Time management
Organisational
Attention to detail
Project management
Conflict management
Leadership
Resilient
Adaptable
Technical
System knowledge
Risk management
Why Join?
Work with a purpose-driven team in a high-impact role
Be part of a company that values innovation, integrity, and client success
Opportunity to shape service delivery in a growing and dynamic sector
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Join professional associations in your field to expand your network and knowledge.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Centurion: Receptionist/Telesales posted by Creative Leadership Solutions
REQUIREMENTSMinimum education (essential):National Senior CertificateMinimum applicable experience (years):1-3 yearsRequired nature of...
View JobCenturion: Mechanical Engineering Graduates posted by Network Finance
Are you a recent graduate or busy finishing your degree for Mechanical Engineering ready to launch your career?We’re looking for…
View JobRichards Bay: Systems Analyst posted by Sharon Nurock Recruitment cc
This is a hands-on role that demands initiative, adaptability, and a sharp eye for detail. You’ll need to balance urgent…
View JobWestern Cape: Recruitment Specialist posted by Persona Staff
Responsibilities:Contribute to the overall management and strategic planning.Manage the vacancies and recruitment advertising channels.Develop and maintain...
View JobBoksburg: Technical Sales Rep. posted by Ann Swann Personnel Services
Key Responsibilities1. Lead Generation & Market ProspectingProactively identify and qualify sales leads through cold calling, networking, referrals, and...
View JobWestern Cape: Service Technician Millwright posted by West Coast Personnel
Role Overview:IPEX Machinery seeks a skilled Service Technician to provide on-site technical support, maintenance, and repairs for our range of…
View Job
Browse Employers
Job Alerts