Employer Description Our client is a software solutions company Job Description You will be responsible for the following: Act as the primary point of contact for assigned clients, building strong and lasting relationships. Oversee the onboarding process for new clients, ensuring a smooth and efficient transition. Proactively identify and address potential challenges that may impact client satisfaction or retention. Provide training and resources to clients. Client Advocacy & Feedback. Track client success metrics, usage data, and KPIs to assess the value clients derive from the platform. Renewals & Upselling. Qualifications Qualification Business, Marketing, or a related field. Skills Ability to build trust and maintain strong, collaborative relationships with clients Comfortable with SaaS platforms and the ability to learn and explain technical concepts effectively. Strong verbal and written communication skills to convey information clearly and professionally. Ability to analyse client data, identify trends, and make data-driven recommendations Benefits Travel Allowance Cellphone Allowance

Vj 14995 – Client Success Manager (Saas) – Gauteng position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2025-03-29 in the It Computing Software category

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