Job Description: Head Guide and Lodge Manager Location: Northern Cape, Kgalagadi District, Kathu Job Type: Permanent, Full-Time hours Primary Industry: Travel, Leisure, Tourism, and Hospitality Job Duties: Managing lodge operations including guest services, housekeeping, and maintenance Leading and coordinating safari excursions and nature walks Ensuring guest satisfaction and resolving any issues that may arise Managing staff, providing training, and overseeing performance Handling reservations, check-ins, and check-outs Maintaining lodge facilities and ensuring compliance with health and safety regulations Developing and implementing marketing strategies to attract guests Required Qualifications: Previous experience in a similar role within the hospitality industry Excellent communication and customer service skills Strong leadership abilities and the ability to work well under pressure Knowledge of wildlife, local attractions, and conservation practises Valid driver’s licence Education, Experience, Knowledge, and Skills: A degree or diploma in Hospitality Management or related field Minimum of 5 years of experience in lodge management and guiding Knowledge of reservation systems and basic accounting principles Proficiency in Microsoft Office suite Ability to multitask and prioritise tasks effectively Preferred Qualifications: Additional certifications in guiding or hospitality management Experience working in remote or wilderness lodge settings Knowledge of local languages or cultural practises Experience in developing and implementing eco-tourism initiatives Working Conditions: Work in a remote lodge setting with limited access to amenities Flexible working hours including weekends and public holidays Exposure to outdoor elements and wildlife Physical fitness and ability to undertake strenuous activities