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Kempton Park: Service Administrator

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Job Description

Minimum requirements: Assist with defining material requirements for each service request, both planned and on-call. Generate service requests and job cards and assign them to technicians. Assist technicians with the identification of required repair parts. Assist with the procurement of required materials, parts, equipment, and subcontract labour for work assignments. Process related paperwork upon completion of work assignments and within the accounting month that the work was performed. Process Purchase Requests through the system using established guidelines. Facilitate the Operative Quoting process for leads brought in by the Technicians. Take appropriate action to ensure leads are quoted in a timely fashion or forward leads to other designated resources, for estimation and quotation, if required. Resolve customer complaints, within established guidelines, to the satisfaction of the customer and in the best interest of the company. Any unresolved issues should be quickly elevated to the next level of management for prompt resolution. Collect warranty information, monitor, and report any potential warranty or credit requests to the Service Manager prior to authorizing work. Communicate status with customer and authorize work, as appropriate, following established guidelines. Maintain and provide all safety-related documentation, per company guidelines. Monitor and coordinate the maintenance of company equipment and assets to ensure they are in proper condition and in good working order. Assist the Service Manager with conducting spot inspections and audits of the service technicians equipment and vehicles and record the results. Perform invoicing preparation daily to meet company standards and continuously maintain the open orders report ensuring that the open orders report reflects the current status of active service work. Ensure 24-hour response is available or negotiate other agreeable actions with customers. Any other Ad-Hoc duties required by the service and maintenance team. Ensure proper maintenance of all company-issued equipment, vehicles, and assets in a safe manner. Notify management of any deficiencies or equipment in need of repair. Consultant: Milanie Horn – Dante Personnel Greenstone

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How to Apply

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About Engineering Jobs in Ekurhuleni

Engineering positions are a common occurrence in Ekurhuleni, typically falling within the broader field of technical and industrial roles. The job market in this sector is generally driven by demand from various industries, including manufacturing, infrastructure development, and financial services. As a result, engineers in Ekurhuleni often find themselves working on projects that require innovative problem-solving skills and attention to detail.

In terms of salary, it’s common for engineering professionals in Ekurhuleni to expect broad ranges of compensation, typically ranging from R600 000 to R1,2 million per annum. However, it’s essential to note that actual salaries can vary greatly depending on factors such as experience, company size, and industry sector. For instance, senior engineers or those working for larger corporations may earn higher salaries than their junior counterparts or those in smaller firms.

To succeed in an engineering role in Ekurhuleni, common skills include proficiency in computer-aided design (CAD) software, programming languages such as Python or C++, and a solid understanding of physics and mathematics. Other essential skills include project management, teamwork, and effective communication. Additionally, many employers place a high value on industry-specific knowledge, particularly in sectors such as renewable energy or biotechnology.

The manufacturing sector is often one of the largest employers of engineers in Ekurhuleni, followed by the technology industry and infrastructure development projects. Other industries that commonly require engineering expertise include financial services, mining, and healthcare. In terms of career progression, many engineers in Ekurhuleni can expect to move into senior roles or take on leadership positions within their organisations over time.

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For those looking to advance their careers in engineering, opportunities exist for further education and training, such as pursuing a master’s degree or obtaining professional certifications like the Institution of Engineering and Technology (IET) registration. With experience and a strong track record, engineers can also consider transitioning into more senior roles or exploring opportunities in related fields, such as management or entrepreneurship.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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