Job Description
A prominent IT support and services company offering fully managed IT support, network infrastructure, cloud solutions, and cybersecurity services to various industries is seeking a Level 3 Engineer who will be responsible for managing complex hybrid cloud environments, hardening network security, and leveraging AI-driven tools to ensure high-performance infrastructure and compliance for a diverse client base.
Responsibilities:
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Advanced Infrastructure & Cloud: Design, optimize, and manage hybrid cloud environments (AWS, Azure, VMware) and intelligent networking systems.
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Cybersecurity & Threat Intelligence: Lead threat detection, incident response, and the integration of AI-based security tools (SIEM, endpoint protection).
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Compliance & Risk: Implement and audit controls for GDPR, SOC 2, ISO 27001, and NIST frameworks.
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L3 Technical Support: Resolve high-level escalations regarding routing/switching (BGP, OSPF), firewalls (Cisco ASA, Palo Alto), and VPNs.
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Automation & Optimization: Deploy Zero Trust and SD-WAN architectures; automate repetitive tasks via Python, Bash, or Ansible.
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Strategic Leadership: Mentor Tier 1/2 staff, manage vendor relationships, and lead large-scale IT transformations.
Minimum Requirements:
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Networking: Expert-level routing, switching, and SD-WAN.
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Security: Strong hands-on with IDS/IPS, SIEM (Splunk), and vulnerability assessments.
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Cloud/AI: Proficiency in cloud platforms and exposure to ML frameworks (TensorFlow/PyTorch) for predictive analytics.
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Documentation: Maintain rigorous runbooks, incident reports, and ISO 27001-compliant network diagrams.
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Education: Bachelors degree in IT, Computer Science, or a related field.
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Experience: 7+ years in network/security roles, with at least 5 years in L3 support.
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Core Certifications: CCNA/CCNP and CompTIA Security+.
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Preferred Certifications: CISSP, CISM, CCIE, or CEH.
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Availability: Participation in a 24/7 on-call rotation for critical outages.
Benefits:
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to .za
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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