Hire Resolve is seeking a skilled and detail-oriented Claims Administrator for our esteemed client, a well-established insurance brokerage based in Kloof, KwaZulu-Natal. Our client, a Lloyds of London-approved Open Market Correspondent, specializes in providing tailored insurance solutions and is looking for a professional who can efficiently manage claims while delivering top-tier client service.

Responsibilities

• End-to-end management of short-term insurance claims across multiple lines (commercial, personal, liability, marine, etc.).
• Ensure accurate claims registration, validation, and assessment in accordance with policy terms and regulatory requirements.
• Liaise with insurers, underwriters, and loss adjusters to facilitate claims processing and settlement.
• Monitor claims progress and proactively follow up to ensure timely resolution.
• Maintain accurate and up-to-date claim records on internal systems.
• Serve as the primary contact for clients throughout the claims process, ensuring a smooth and supportive experience.
• Negotiate with insurers to secure the best possible outcome for clients.
• Provide clear, concise communication to clients regarding claim decisions, next steps, and expectations.
• Identify and escalate any potential fraudulent claims for investigation.
• Ensure all claims processes align with FAIS, FICA, and other relevant insurance regulations.
• Prepare and submit claims reports for internal use and compliance audits.
• Stay updated on legislative changes affecting insurance claims and communicate relevant updates to the team.
• Assist in risk assessment and claims trend analysis to improve underwriting processes.

Requirements

• Fully FAIS compliant (meeting the requirements of the Financial Advisory and Intermediary Services Act).
• RE5 qualification (Regulatory Exam for Representatives).
• A relevant insurance or risk management qualification (e.g., Higher Certificate in Short-Term Insurance, NQF Level 4 or higher) will be advantageous.
• Minimum 2-5 years of experience in short-term insurance claims administration.
• Strong knowledge of short-term insurance policies and claims handling procedures.
• Familiarity with Lloyds of London claims processes (advantageous but not essential).
• Proficiency in insurance claims management systems and MS Office Suite (Word, Excel, Outlook).
• Excellent attention to detail and accuracy in data processing.
• Strong problem-solving, negotiation, and dispute resolution skills.
• Ability to work independently and manage multiple claims simultaneously.
• Exceptional verbal and written communication skills.
• Customer-focused with a high level of professionalism and empathy.

Benefits

• Market-related salary

• Contact Hire Resolve for your next career-changing move today

  • Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
  • You can also visit the Hire Resolve website:

    Click Go Apply to apply online!

    ---

    You might also like these jobs in the same area.

    Go Apply
    More jobs in Kloof
    
    More jobs in Kwazulu Natal
    
    Browse Finance Accounting Jobs
    
    Browse Hire Resolve Jobs
    Go Apply

    Apply directly for this position. Please read all instructions carefully.

    We do not process job applications; we simply aggregate and display job listings.

    More related positions

    ---

    Pretoria North: Claims Administrator posted by Ebnet

    CLAIMS ADMINISTRATOR BASED IN MONTANA PRETORIAMinimum Qualification: Completed Matric or National Senior CertificateFAIS credits/Full Insurance Qualifications or studying towards full qualificationRE5Experience:Minimum 3 years Insurance related experienc

    
    View Job
    Claims Administrator

    
    

    South Africa: Domestic / Commercial Claims Administrator

    Minimum Requirements : Minimum Grade 12, and RE5, or a NQF4 qualification related field is typically required. Experience: A minimum of 3-5 years of experience in claims administration, with a focus on both domestic and commercial lines, is preferred. Expe

    
    View Job
    Domestic / Commercial Claims Administrator

    
    

    South Africa: Claims Negotiator / Administrator – Short Term Insurance

    As a Claims Negotiator, you will play a critical role in managing and negotiating complex insurance claims. Your expertise in the Short Term Insurance sector will be essential in achieving fair and efficient settlements while maintaining strong client rela

    
    View Job
    Claims Negotiator / Administrator – Short Term Insurance

    
    

    Durban: Claims Administrator (Remote Working)

    Key Responsibilities: Process and manage claims across various insurance product lines, ensuring accuracy and efficiency. Liaise with clients, hospitals, doctors, insurers and third parties to facilitate seamless claims handling. Ensure compliance with ins

    
    View Job
    Claims Administrator (Remote Working)

    
    

    Centurion: Personal Line Claims Administrator

    Personal Lines Claims Administrator Seeking a detail-oriented Personal Lines Claims Administrator to manage the end-to-end claims process efficiently. Strong admin and time management skills are essential. Responsibilities: ? Process and administer persona

    
    View Job
    Personal Line Claims Administrator

    
    

    Centurion: Personal Line Claims Administrator posted by PRR Recruitment Services

    Personal Lines Claims AdministratorSeeking a detail-oriented Personal Lines Claims Administrator to manage the end-to-end claims process efficiently. Strong admin and time management skills are essential.Responsibilities:Process and administer personal lin

    
    View Job
    Personal Line Claims Administrator

    
    

    Benoni: Invoicing & Claims Administrator posted by Pro-Match Recruitment

    .A well-established manufacturing company in the East-rand is looking for a debtors invoicing clerk to join their finance team. RESPONSIBILITIESCredit ControlTax invoicesCreating invoicing reconsOpen COD accountsResolving invoicing queriesPreparing monthly

    
    View Job
    Invoicing & Claims Administrator

    
    

    Centurion: Personal Line Claims Administrator posted by PRR Recruitment Services

    Personal Lines Claims AdministratorSeeking a detail-oriented Personal Lines Claims Administrator to manage the end-to-end claims process efficiently. Strong admin and time management skills are essential.Responsibilities:? Process and administer personal l

    
    View Job
    Personal Line Claims Administrator

    
    

    Johannesburg: Claims Administrator posted by Salt Employee Benefits

    The Claims Administrator is responsible for the accurate processing of the claims, within the agreed service level agreement between SALTEB and the Fund and meeting production standards. The duties includes requesting information and responding to enquirie

    
    View Job
    Claims Administrator

    
    

    Johannesburg: Claims Exits Administrator posted by Salt Employee Benefits

    The Claims Administrator is responsible for the accurate processing of the claims, within the agreed service level agreement between SALTEB and the Fund and meeting production standards. The duties includes requesting information and responding to enquirie

    
    View Job
    Claims Exits Administrator

    
    

    Johannesburg: Death Claims Administrator

    Key Responsibilities Manage death claim notifications Liaise with employers on death claim documentation and related matters Liaise with insurers on claims, which includes the submission of claims, monitoring payment, and resolving queries Conduct a sectio

    
    View Job
    Death Claims Administrator

    
    

    South Africa: Administrator: Il Claims Assessment (Insurance) posted by AtripleA recruitment & temps

    Administrator: IL Claims AssessmentLocation: Pretoria, South AfricaSalary: R19 800 - R22 000Our client in the Insurance industry is looking for an Administrator: IL Claims Assessment.Key responsibilitiesAssessing and processing of life and funeral claimsPr

    
    View Job
    Administrator

    
    

    South Africa: Claims Negotiator / Administrator – Short Term Insurance posted by Fouche & Co Recruitment

    As a Claims Negotiator, you will play a critical role in managing and negotiating complex insurance claims. Your expertise in the Short Term Insurance sector will be essential in achieving fair and efficient settlements while maintaining strong client rela

    
    View Job
    Claims Negotiator / Administrator – Short Term Insurance

    
    

    Gauteng: Death Claims Administrator posted by Fouche & Co Recruitment

    Key ResponsibilitiesManage death claim notificationsLiaise with employers on death claim documentation and related mattersLiaise with insurers on claims, which includes the submission of claims, monitoring payment, and resolving queriesConduct a section 37

    
    View Job
    Death Claims Administrator

    
    

    Johannesburg: Claims Approvals Administrator posted by Salt Employee Benefits

    Purpose of role:The ability to check and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This co

    
    View Job
    Claims Approvals Administrator

    
    

    Johannesburg: Administrator: Death Claims posted by Salt Employee Benefits

    ROLEThe Claims Administrator is responsible for the accurate and timeous processing of death claims within the agreed service level between SALT EB and the Fund and meeting production standards.The duties include processing claim payments, requesting infor

    
    View Job
    Administrator

    
    

    Johannesburg: Claims Administrator (Tsrf) posted by Salt Employee Benefits

    The Claims Administrator is responsible for the accurate processing of the deaths and disabilities claims, within the agreed service level agreement between SALTEB and the Fund and meeting production standards. The duties includes requesting information an

    
    View Job
    Claims Administrator (Tsrf)

    
    

    South Africa: Domestic / Commercial Claims Administrator posted by Greys Recruitment

    Minimum Requirements:Minimum Grade 12, and RE5, or a NQF4 qualification related field is typically required.Experience: A minimum of 3-5 years of experience in claims administration, with a focus on both domestic and commercial lines, is preferred.Experien

    
    View Job
    Domestic / Commercial Claims Administrator

    
    

    Johannesburg: Claims Operations Administrator posted by Goldman Tech

    Job Description:• A professional with 1-3 years of experience within client services (preferably in asset management) / fund administration business / operations• Degree educated with a history of outstanding academic achievement• Self-start

    
    View Job
    Claims Operations Administrator

    
    

    Kloof: Claims Administrator posted by Hire Resolve

    Hire Resolve is seeking a skilled and detail-oriented Claims Administrator for our esteemed client, a well-established insurance brokerage based in Kloof, KwaZulu-Natal. Our client, a Lloyds of London-approved Open Market Correspondent, specializes in prov

    
    View Job
    Claims Administrator

    
    

    Bedfordview: Non-Motor Call Centre Claims Administrator posted by CFS RECRUITMENT

    Job Title:Non-Motor Call Centre Claims AdministratorReporting to:Claims ManagerSeniority Level:Entry Level (up to 2 yrs exp)Duties and Responsibilities:After Hour call assistanceValidation of claims in line with Company guidelines and Standard Operating Pr

    
    View Job
    Non-Motor Call Centre Claims Administrator

    
    

    Bedfordview: Non-Motor Call Centre Claims Administrator

    Job Title: Non-Motor Call Centre Claims Administrator Reporting to: Claims Manager Seniority Level: Entry Level (up to 2 yrs exp) Duties and Responsibilities: After Hour call assistance Validation of claims in line with Company guidelines and Standard Oper

    
    View Job
    Non-Motor Call Centre Claims Administrator

    
    
    Error making API request.
    Share this to someone who needs a job:
    View Job  Durban: Project Administrator (Succession Plan) posted by IX Engineers