Job Description
About the Role
Kendrick Recruitment is seeking an experienced Lodge Manager to oversee the daily operations of a small, luxury 5-star lodge in KwaZulu-Natal. This intimate camp accommodates only 10 guests, supported by a team of 22 staff, and includes a small stand-alone one-bedroom manager’s house. The successful candidate will ensure exceptional guest experiences, efficient management of staff and resources, and the smooth running of all lodge operations.
Key Responsibilities
- Manage all aspects of lodge operations, including guest services, housekeeping, food & beverage, and maintenance
- Lead, motivate, and develop staff to ensure high-performance and excellent service delivery
- Ensure compliance with health, safety, and quality standards
- Oversee budgets, cost control, and financial reporting
- Maintain high standards of guest satisfaction and address guest feedback or complaints effectively
- Coordinate schedules, staff rosters, and training programmes
- Foster a positive workplace culture and encourage teamwork
- Liaise with suppliers, contractors, and external stakeholders as required
Requirements
- Senior management experience in a 5-star lodge or luxury hospitality establishment
- Previous experience managing a small luxury lodge or boutique 5-star property preferred
- Strong leadership, communication, and organisational skills
- Financial acumen and experience managing budgets and operational costs
- Ability to work under pressure and problem-solve in a fast-paced environment
- Excellent interpersonal skills and ability to interact with high-profile guests
Qualifications
- Senior management experience in the hospitality industry
Salary & Benefits
Salary: R20,000 – R25,000 Negotiable depending on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in South Africa
The catering and hospitality industry in South Africa is a vibrant sector that provides numerous career opportunities for those passionate about delivering exceptional food and service experiences. Generally, the job market trends in this field are shaped by the country’s growing tourism industry, with many establishments seeking to enhance their offerings to attract both local and international visitors.
Typically, salaries for catering and hospitality roles in South Africa can vary widely depending on factors such as experience, company size, and industry sector. For entry-level positions, broad salary ranges often fall between R30 000 to R50 000 per annum, while more senior roles may command salaries ranging from R60 000 to R120 000 or more. However, these figures are only a general guideline, and actual salaries can differ significantly based on individual circumstances.
Common skills required for catering and hospitality roles in South Africa include excellent communication and interpersonal skills, the ability to work effectively under pressure, strong attention to detail, and a passion for delivering exceptional customer service. Other essential skills may include basic knowledge of food preparation and presentation, understanding of health and safety regulations, and proficiency in point-of-sale systems and inventory management software.
Many industries commonly employ catering and hospitality professionals, including the financial services sector, technology industry, manufacturing sector, and tourism operators. These sectors often require staff with diverse skill sets, from fine dining establishments to hotels and event venues.
Career development opportunities are plentiful for those in the catering and hospitality industry. Typically, roles such as senior sous chef or department manager offer a clear path for career progression, while specialized skills like food costing and menu planning can be valuable assets in advancing within an organization. With experience, many professionals choose to pursue management positions or even entrepreneurial ventures, leveraging their expertise to build successful businesses.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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