Customer Service Representative
Posted on 2025-03-13
Employer | La Lucia Surgical & Medical Clinic |
---|---|
Salary | 17000 |
Category | Logistics |
Location | Kwazulu Natal / La Lucia |
Job Summary
Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.
Requirements:
High school diploma, general education degree or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.
Customer Service Representative position available in Kwazulu-Natal, La Lucia. This job position was posted by La Lucia Surgical & Medical Clinic. The job has been posted as a free ad on 2025-03-13 at 08:30:01 in the Logistics category
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