La Lucia: Debtors Clerk posted by G-Core Capital

• KEY PERFORMANCE AREAS

Accounts Receivable Management:

• Process and monitor incoming payments.
• Prepare and send out invoices to customers.
• Reconcile customer accounts and resolve discrepancies.
• Maintain accurate records of all transactions.
• Highly responsible for correct commission allocations.
• Loading of Creditors and Claim Payments.

Reporting and Analysis:

• Generate and analyse accounts receivable aging reports.
• Prepare regular reports on receivables status for management review.

Customer Service:

• Handle customer inquiries and disputes regarding invoices and payments.
• Provide exceptional customer service to maintain positive client relationships.
• Collaborate with the various departments and regions to address any billing
• issues.

Compliance and Record-Keeping:

• Ensure compliance with company policies and relevant legislation.
• Maintain accurate and up-to-date records of all receivables.
• Assist with audits and provide necessary documentation and explanations.
• Ensure principal contracts are fully signed and kept on file.
• Liase with National Operations Managers regarding new contracts,
• addendums and changes.
• Maintain and capture details on Fixed Assets Register.

Debt Collection:

• Follow up on overdue accounts and outstanding invoices.
• Implement and manage a collections strategy.
• Communicate with customers via phone and email to ensure timely
• payments.

Adhoc Inter-Company Invoicing:

• Collaborate with Creditors Clerk to ensure recoverable accounts are cleared
• each month.
• Invoice approved recoverable monies and submit to principals.

Claims Invoicing:

• Obtain monthly Regional Claim Reports and collaborate with Creditors Clerk
• to reconcile.
• Obtain Principals’ Approvals for Claim invoices.
• Invoice approved claims and submit to Principal’s Finance Department.

 
Commission Invoicing:

• Process Fixed and Variable Commission invoicing.
• Process Fixed and Variable Recoverable Adhoc invoicing.
• Obtain Commission Schedules from Principals for invoicing.
• Issue Statements/Invoices and Commission Schedules to Principals
• timeously.
• Weekly follow ups on discrepancies and outstanding monies from Principals.
• Complete closing of monthly Commissions by deadlines.
• Reconcile outstanding commissions and submit to Accountant for monthly
• accruals.
• Follow up on outstanding commissions for Principals and liase with
• Accountant to reverse accruals.
• Obtain commitment payment dates from Principals for cashflow projections.

 
KNOWLEDGE, SKILLS, BEHAVIOUR AND MINIMUM REQUIREMENTS:

• Qualifications: Diploma or degree in Finance, Accounting or related field.
• Experience: 3-5 years in Accounts Receivable position or similar role in
• FMCG industry.
• Attention to Detail: Must be meticulous and have the ability to accurately
• process and reconcile financial transactions.
• Accountability: Must demonstrate responsibility and take ownership of role.
• Organisational Skills: Strong ability to manage multiple tasks, prioritise and
• meet deadlines.
• Communication Skills: Excellent verbal and written communication skills.
• Collaboration & Team player: Must have good interpersonal skills to be able
• to work together with colleagues and assist the team where necessary.
• Customer Etiquette: Good manners to demonstrate professionalism with
• customers, to make a positive impression and deliver a high standard of
• service.
• Problem-Solving: Ability to identify and resolve discrepancies and customer
• issues.
• Analytical Skills: Proficient in analysing financial data and generating
• reports.
• Technical Proficiency: Computer literate in MS Office, especially Excel.
• Familiar with accounting software (e.g. Sage Evolution).
• Being adaptable and open to learning new skills.
• Fast paced, high pressure environment, which may require occasional
• overtime during peak periods.