Job Description
IT Infrastructure Management & End User Support:
- Oversee and maintain IT infrastructure, including servers, networks, storage, and endpoints.
- Ensure the high availability and performance of missioncritical systems.
System Administration:
- Manage and administer enterprise systems such as ERP, WMS, CRM, and trading platforms.
- Maintain Active Directory, cloud services (AWS/Azure), virtualization, and backup systems.
- Manage user accounts, permissions, and access controls across various IT systems and applications.
- Develop and maintain system documentation, including standard operating procedures and configuration guides.
IT Security & Compliance:
- Implement and enforce robust cybersecurity measures, in line with industry standards.
- Ensure compliance with internal policies and regulatory requirements (e.g., SOC and ISO27001).
- Conduct regular security assessments and audits to identify vulnerabilities and ensure compliance with relevant regulations.
- Respond to security incidents, conduct forensic investigations, and implement remediation measures as needed.
Strategic Planning & Leadership:
- Align IT strategy with business goals, and contribute to longterm technology planning.
- Evaluate and adopt new technologies that support operational efficiency and risk reduction.
- Provide strategic guidance on IT initiatives, including CRM adoption (e.g., Salesforce) and
- emerging technologies.
Project Management:
- Lead IT initiatives from planning to execution, ensuring ontime and onbudget delivery.
- Coordinate crossfunctional efforts and report progress to stakeholders.
Vendor Management:
- Manage relationships with external IT vendors, service providers, and software partners.
- Negotiate contracts and ensure that service levels are met.
Risk Management:
- Identify, assess, and mitigate IT and cybersecurity risks.
- Maintain business continuity and disaster recovery plans.
Staff Management & Development:
- Lead and mentor a small IT team, and promote a culture of accountability and growth.
- Oversee workload distribution, performance reviews, and skills development.
Qualifications and Skills
- Bachelor’s Degree or Diploma in Computer Science, Information Technology, or a related field
- (Degree preferred).
- Minimum 5+ years of experience in IT management, preferably within the trading or financial services industry.
- Strong technical expertise in IT infrastructure, systems administration, and cybersecurity.
- Experience managing enterprise systems such as ERP, WMS, CRM, and trading platforms.
- Proven track record of leading IT projects with successful, ontime delivery.
- Relevant certifications, such as CISSP, PMP, or ITIL, are a strong plus.
- Excellent communication skills, with the ability to convey technical concepts to nontechnical stakeholders effectively.
Preferred Skills:
- Experience with Windows/Linux environments, firewalls, VPNs, and MDM tools.
- Strong communication and leadership skills with a proactive, solutionsoriented mindset
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