The Digital Transformation Portfolio Manager provides accountable oversight to a portfolio of Digital Transformation initiatives, applying industry best practices to manage the intake, scoping, planning, staffing, execution methodology, and long-term road mapping of projects within the portfolio. The position is for a highly skilled leader with a strong Digital Transformation background. This role requires a deep understanding of digital technologies, strong leadership skills, and experience managing teams. The Digital Transformation Portfolio Manager will work and collaborate across various organisational functions to ensure business value is delivered per organisational strategic goals.

Digital Strategy/Transformational Projects and Programs Execution

Manage and deliver end-to-end digital programs and initiatives, leveraging agile and design-thinking principles to drive sustainable implementation. Leading the execution of the Digital Transformation Strategy, including AI and innovation, ensuring alignment between business goals and transformative initiatives. Supporting Digital Transformation leadership in strategic planning efforts.

Budgeting and Costing

Develop and/or deliver budget plans with guidance from senior colleagues Developing and managing a budget for the digital transformation teams & initiatives to ensure projected revenue goals are met. Develop and execute budgets. Determine reuse and design-to-cost strategies

Stakeholder Management

Develop and implement stakeholder engagement strategies and plans across the program to identify relevant stakeholders, to create mutually supportive working relationships, and to ensure that each stakeholder has an appropriate share of voice at both project and program levels.

Partnering with relevant business, Digital and department leadership stakeholders to align programs and their constituent projects with enterprise strategy and business / departmental goals. Act as a trusted advisor to business as well as specialist support functions, building strong relationships and understanding business & technical needs. Build positive working relationships across the organisation; engaging effectively with management, and senior leadership in order to ensure business success.

Digital Reporting and Review

Manage the project review process; provide stakeholders with accurate and relevant information and key recommendations at agreed review points to enable them to evaluate progress and agree on change. Ensure ongoing measurement/reporting of Digital Transformation Delivery process efficiency, compliance, maturity and value. Report portfolio status board timely and accurate information focused on decision making.

Digital Marketing Capabilities

Support creation of the digital marketing road map and lead specific capability- building initiatives, collaborating with technology partners and enterprise teams. Support identification of opportunities for capability building. Frequently and effectively communicating the Digital Transformation capabilities (aligned to vision) throughout the organisation.

Innovation Strategy, Pipeline and Roadmap (Digital Transformation Roadmap) Champion an innovation stream within the innovation road map, ensuring the

right resources are in place to execute on the strategy. Defining a digital transformation road map to transform the business, identifying

the domains and activities that benefit from rapid digitization. Design the right operating model for digital transformation and determine the best-fit approach to support execution. Capture the resource requirements of portfolios, programmes, projects and the portfolios office suit. Forecast future resource needs, based on programme/ project plans, close liaison with the relevant managers.

Project Team Management

Lead a medium to large project team; defines the project vision and communicates the outcomes needed along with guidance to achieve outcome, coordinates team actions on project activities; coordinates flow of additional team members on and off the team as needed; and works to build the capability of the team through training, coaching and mentoring. Provide leadership & oversee program management, ensuring all initiatives and programs are executed efficiently, with measurable outcomes that align with business objectives. Ensure successful delivery of solutions by coordinating all delivery verticals in the organisation. Designs, delivers, and monitors execution and value realisation plans. Collaborate with division leaders with an overall business viewpoint to identify priority impact areas. Partners with operational leadership and sponsors to ensure program and project alignment with business needs and productive working relationships.

Project Governance

Clarify roles and responsibilities within the project team and ensure project compliance with the organisation’s wider program and/or portfolio management decision-making structures and processes. Proactively identifies opportunities to deliver value to the organisation and works with relevant leadership and governance bodies to triage, approve, and charter programs and projects that align with enterprise strategic objectives.

Provides coordination and/or facilitation role within applicable governance forums, assisting leadership with organising programs and projects to align with enterprise strategy and objectives.

Program/Portfolio Management

Plan and manage the delivery of projects within an area of professional expertise, using an appropriate project management methodology to give assurance that intended outcomes are achieved. Serves as program and project management methodology subject matter expert, consulting within the organisation to apply industry best practices and ensure execution success.

Project Benefit Realisation

Develop and manage the delivery of a plan to evaluate and track business benefits and to identify actions needed to maximise these. Assess the benefits planning and realisation across a number of programmes or project within the portfolios to identify gaps, overlaps and conflicts and to eliminate double counting in the benefit plans of individual programmes and projects. Review post programme/ project benefits against strategic investment decision.

Leadership and Direction

Communicate the actions needed to implement the function’s strategy and business plan within the team; explain the relationship to the broader organisation’s mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.

Provide leadership & oversee program management, ensuring all initiatives and programs are executed efficiently, with measurable outcomes that align with business objectives. Ensure successful delivery of solutions by coordinating all delivery verticals in the organisation. Designs, delivers, and monitors execution and value realisation plans.

Building and maintaining an exceptional Digital Transformation culture that drives innovation, accountability and engagement- by leading, coaching and mentoring the team.

SKILLS

• Adaptive Mindset
• Negotiation
• Planning and Organising
• Project Organisation and Structure
• Project Risk and Issue Management
• Stakeholder Expectation Management
• Computer Skills
  • Solid understanding of IT systems, including data architecture, cloud technologies, and marketing technology stacks, Proficiency in emerging technologies, including AI, marketing automation tools with the ability to identify opportunities for digital enhancements to advance TIHs mission and strategic objectives, Basic understanding of business, solutions, application and data architecture
• Policy and procedures
• Portfolio Performance Management
  • Excellent Portfolio, program and project management skills with the ability to manage complex, multi-year initiatives, Solid understanding of IT systems (COTS, SAAS, PAAS, ITAAS), Process Modelling, Business Capability Modelling as well as Innovation management
• Project Benefits Management
• Project Communications Management
• Project Resource Planning and Control
• Analyse Alternatives and Recommend Solutions
• Project Governing
• Project Portfolio Management
• Strategic Project and Program Alignment
• Project Strategy Creation and Alignment

General Education

• Bachelors degree required (Computer Science, Information Technology, Engineering or related field) (Essential)
• Relevant industry certification such as PMI Project/Program/Portfolio Management Professional PgMp (Essential)
• Masters degree (MBA) (Advantageous)
• PfMP/P3O/ Scaled Agile (Advantageous)

Managerial Experience

5 or more years experience in a leadership position (Essential)

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