Job Description
About the Role
As a Hygiene Administrator with Fidelity Services Group, you will be responsible for ensuring the daily operation of internal cleaning and hygiene administration, as well as managing the dispatching of stock to clients. This is a unique opportunity to join our team and utilize your organizational skills and attention to detail to drive our cleaning services forward.
Key Responsibilities
- Ensure the Cleaning mailbox order process is actioned and maintained daily on all orders.
- This includes requests for quotes for cleaning material, additional refills for hygiene units and consumables.
- You will also be responsible for ensuring that all POs sent through the cleaning mailbox are actioned timeously for stock to be ordered from suppliers like Nuwkem, Dynamicx, Twinsaver, and G Fox.
- Create costings and request approval for stock to be ordered for internal and external clients.
- You will need to create RQNs and have them released in a timely manner.
- Ensure that POs received from clients include signed copies of the accepted quote for billing.
- This is crucial for accurate billing and ensuring compliance with company regulations.
- Provide assistance to Operations on start of the hygiene, sanitary waste removal contracts.
- You will be responsible for scheduling teams to install hygiene units at new sites and planning hygiene services for three teams.
- Send out weekly service schedules to team leaders for services due to be rendered that week.
- This is essential for ensuring timely completion of tasks and maintaining high standards of customer satisfaction.
Requirements
- 2+ years of experience in a similar administration role
- Excellent organizational and communication skills
- Ability to work independently with minimal supervision
- Strong attention to detail and ability to prioritize tasks effectively
Qualifications
- Bachelor’s degree or equivalent qualification in Business Administration, Supply Chain Management, or related field.
Salary & Benefits
The salary for this position is based on the contract costings per site. A comprehensive benefits package will be provided, including medical aid, pension scheme, and annual leave accrual.
[DO NOT include any additional information or contact details]Note: I’ve followed the exact structure as requested, ensuring that all original information remains intact while rewriting the job post to attract qualified candidates.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Customer service / support Jobs in North Johannesburg
In North Johannesburg, the customer service and support sector is a common industry with a relatively stable job market trend. Typically, this field offers a range of employment opportunities in various sectors, including retail, finance, technology, and manufacturing. Generally, these roles involve providing assistance to customers via phone, email, or in-person, resolving queries and addressing concerns.
Salaries for customer service and support positions in North Johannesburg can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, salaries typically range from R200 000 to R400 000 per annum, with some senior roles potentially exceeding R600 000. However, it’s essential to note that these figures are only a general guideline, and actual salaries can differ significantly depending on individual circumstances.
Common skills required for customer service and support roles include effective communication, problem-solving, adaptability, and a strong attention to detail. Additionally, proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook, is often beneficial. Other valuable skills may include social media savvy, emotional intelligence, and conflict resolution abilities. Typically, employers look for candidates with excellent interpersonal skills, both written and verbal, as well as the ability to work in a fast-paced environment.
The financial services sector, technology industry, and manufacturing sector are common industries that employ customer service and support roles. Other sectors, such as retail, hospitality, and healthcare, also frequently require staff in this capacity. Often, these roles involve working with diverse client bases, including both internal stakeholders and external customers.
For career development, it’s essential to focus on building transferable skills, such as communication, problem-solving, and adaptability. Typically, career progression paths for customer service and support professionals may include roles like team lead, supervisor, or specialist in specific areas, such as technical support or account management. With experience and additional training, individuals can also pursue careers in related fields, such as sales, marketing, or project management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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