Assistant Lodge Manager
Posted on 2025-02-01
Job Summary
Responsibilities:
- Assist in the daily operations of the lodge, including guest services, housekeeping, and maintenance.
- Supervise and lead lodge staff to ensure high-quality service delivery.
- Coordinate guest check-ins, check-outs, and reservations, ensuring smooth and efficient processes.
- Oversee housekeeping and maintenance departments to maintain the lodge’s cleanliness, safety, and upkeep.
- Monitor and manage inventory, including food, beverages, and lodge supplies.
- Address and resolve guest complaints or concerns in a professional and efficient manner.
- Ensure the lodge complies with all health, safety, and environmental regulations.
- Assist in coordinating guest activities, including game drives, bush walks, and dining experiences.
- Manage and implement staff training and development programs to ensure excellent service standards.
- Help manage budgets and financial reports, ensuring cost control and adherence to lodge policies.
- Assist with marketing and promotional activities to drive lodge occupancy and bookings.
Qualifications &
Requirements:
- Education: Matric or equivalent; Hospitality Management or related qualification is preferred.
- Experience: Minimum of 3-5 years of experience in a supervisory or management role within a luxury hospitality or lodge environment.
Assistant Lodge Manager position available in Kwazulu-Natal, Mkuze. This job position was posted by Bright Placements (PTY) Ltd. The job has been posted as a char8000 ad on 2025-02-01 at 01:22:52 in the Tourism Hospitality category
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