Mossel Bay: HR Officer

Duties include but not limited to: Recruitment & Onboarding Coordinate end-to-end recruitment processes: job postings, shortlisting, interviews, and reference checks. Prepare and issue employment contracts and appointment letters in compliance with SA labour laws. Facilitate new employee induction and orientation programs. Employee Records & HR Administration Maintain accurate employee records (electronic and paper-based) Update personnel files with changes in roles, remuneration, leave, and other relevant information. Prepare HR reports for management, including headcount, turnover, and leave statistics. Employee Relations Support managers in managing employee relations matters, including grievances and minor disciplinary actions. Promote positive workplace culture and employee engagement initiatives. Assist in facilitating performance management processes, including performance reviews and feedback sessions. Compliance & Policy Management Ensure HR practices comply with South African labour legislation (Labour Relations Act, BCEA, EE regulations). Assist in updating company policies, handbooks, and standard operating procedures. Conduct HR audits to maintain regulatory compliance. Training & Development Coordinate and schedule internal and external training programs. Maintain training records and track employee development initiatives. General HR Support Assist with exit processes, including conducting exit interviews and processing resignation/termination documentation. Act as a first point of contact for employee HR queries. Qualifications Degree / National Diploma in Human Resources essential Fluent in English and Afrikaans 3-5 years experience in a similar role Hospitality experience beneficial Valid drivers licence and own vehicle Competencies : Knowledge of SA labour laws (BCEA, LRA, EE Act) Recruitment, onboarding, and talent management Payroll, leave, and benefits administration Employee relations and conflict resolution HRIS and record-keeping accuracy Performance management support Policy implementation and compliance monitoring Strong communication and interpersonal skills Problem-solving and decision-making Confidentiality, professionalism, and ethical conduct Adaptability and continuous learning Teamwork and collaboration