Kendrick Recruitment is now seeking a highly experienced and motivated Food & Beverage Manager to join the team at a luxury boutique hotel based in Ballito. This role requires a dedicated and detail-oriented professional with a solid background in 5-star or boutique hotel operations, committed to delivering exceptional service and leading a dynamic team to new heights.

Minimum Requirements:

• Minimum of 4 years F&B management experience within a 5-star hotel environment

• Hospitality degree or diploma (preferred)

• Fluent in English with excellent communication skills

• Strong leadership and HR background, with the ability to train, manage and discipline staff professionally

• Strong computer skills including MS Office, Opera, and Micros

• Traceable written references and contactable referees required

Key Responsibilities:

Financial Management:

• Manage all beverage and food cost centres within budget

• Monitor cost of sales and implement improvement plans as needed

• Handle all beverage orders and inventory control

• Collaborate with Head Chef to monitor and control food costs

• Present annual F&B budget forecasts and manage guest experience costs

Operations:

• Uphold the highest brand standards across all F&B offerings

• Maintain hygiene and safety practices for guests and staff

• Oversee F&B service delivery and ensure all offerings are aligned with guest expectations

• Design and develop menus in collaboration with the culinary team

• Provide regular operational feedback and reports to senior management

Marketing & Guest Experience:

• Develop and execute innovative guest experience plans and budgets

• Stay informed of international F&B trends to enhance guest satisfaction

• Ensure appropriate ambiance is maintained across all F&B areas

• Manage guest feedback systems and monthly F&B audits

Human Resources:

• Lead recruitment, training, and performance management of F&B staff

• Conduct on-the-job training and implement skills development programmes

• Set and monitor KPIs, and provide performance reports to hotel leadership

• Promote a positive, productive, and respectful working environment

This role is ideally suited to a dynamic, high-calibre professional with a proven ability to elevate guest experiences and team performance within a premium hospitality environment. Interested candidates are encouraged to submit their CVs to apply.