Duties:
 
Host guests on game drives, bush walks and other activities.
Interpret the elements of nature and wildlife for their guests.
Lead game drives, bush walks and other activities to provide guests with an immersive and educational wildlife experience.
Ensure the safety of guests during all safari activities.
Answer questions and engage in informative discussions about the wildlife and surrounds.
Conduct routine daily checks of your vehicle and equipment in accordance with the Guide’s SOP and the requirements of the Maintenance Department.
Ensure your vehicle has all the relevant equipment as required by the SOP checklist and that the equipment is in working order.
Be sensitive to the environment and avoid off-road driving as far as is possible within the concession. Off-road driving is strictly prohibited in the Kruger National Park itself.
Always Comply with the Game Driving Protocol.
Be prepared to handle emergency situations and provide first aid, if necessary, in accordance with the company emergency protocols and first aid training protocols.
Must be able to deal with problem animal control in accordance with the SANParks rules and always ensuring the safety of guests and camp staff.
Assist with guest luggage.
Assist with guest pick-up and drop-off
Assist with staff transfers, as required.
Assist with camp maintenance and the workshop when requested to do so.
 
Requirements:
 
FGASA Qualification Minimum of NQF 4 with Backup Trails. Lead Trails will be a bonus.
DEAT Registration (Mpumalanga).
At least 3 years’ experience as a Field Guide/Ranger in a Big Five Game Reserve
A valid first aid training certificate to handle trauma care.
A valid and current South African guide’s licence and valid PrDP special driver’s licence.
Strong communication and interpersonal skills for international guests with diverse cultures.
A basic knowledge of Shangaan or another African language is recommended.
Familiar with basic vehicle maintenance in order to communicate with the maintenance team to troubleshoot problems.
Good initiative to cope with difficult situations in a remote environment.

Duties:
 
Follow all procedures for maintaining the overall operation of the Guides and Safari department, including individual, family and kids’ safari experiences, safety, excellent guest and staff relations, hosting of guests, and all equipment, vehicles, and assets.
Perform all Field Guide functions according to FGASA set standards, including guest introductory and safety orientations, guided game drives and interpretive bush walks, tracking, identification of spoor, delivering informative lectures on relevant ecological topics, and drinks stops and other bush events.
Be available for all game drives, back-up drives, and stand-by duties as directed.
Practice proficient and safe weapon handling as directed.
Contribute to the lodge social media platforms, ensuring consistent delivery of relevant and appealing information with the broad aim of increasing knowledge of the wildlife and operating area.
Assist with incident handling in the event of emergency / evacuation, including medical emergencies, fire, and flood.
Ensure all guest information available is collected and communicated prior to arrival.
Collect guest information while speaking to guests; inform the Management to record and act on guest preferences.
Ensure all guest complaints are reported to your HOD / Management immediately.
 
Requirements:
FGASA Field Guide Level 1 / 2
Full Trails Guide Qualification (NQF Level 4)
ARH and Rifle Proficiency
First Aid Level 1
Driver’s License and Pr-DP.
Previous experience as Field Guide at a Luxury 5* Safari Lodge