Job Description
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Customer service / support Jobs in South Africa
In South Africa, the customer service and support industry is a significant sector, with many companies seeking to provide excellent service to their customers. Typically, this involves a range of roles that cater to diverse industries, from technology and finance to healthcare and retail.
Generally, salaries for customer service and support positions in South Africa vary widely depending on factors such as experience, company size, and industry sector. While it’s difficult to provide exact figures, broad ranges can be discussed. Typically, entry-level positions may start around R15 000 – R25 000 per annum, while more senior roles can range from R50 000 – R80 000 per annum or more. However, salaries can fluctuate based on individual performance and the specific requirements of each role.
Common skills for customer service and support roles in South Africa include excellent communication skills, both written and verbal; problem-solving abilities; a strong attention to detail; and a positive, patient demeanor. Additionally, many companies value candidates with experience in resolving conflicts or managing multiple tasks simultaneously. Technical skills such as proficiency in CRM software or helpdesk platforms can also be beneficial.
The financial services sector, technology industry, and manufacturing sector are among the most common industries that employ customer service and support roles. These sectors often require specific knowledge of products or services, but generally, a strong understanding of customer needs and expectations is paramount.
Career development opportunities for those in customer service and support roles can be diverse. Many companies offer training programs to enhance skills and promote career advancement. Senior roles may involve supervisory responsibilities, while some positions may lead to specialized roles such as account management or product expertise. Furthermore, with the rise of e-commerce and digital services, there is a growing demand for skilled customer service professionals who can effectively manage online interactions.
For job seekers looking to break into the field, focusing on developing strong communication skills and gaining relevant experience through internships or volunteer work can be beneficial. As the industry continues to evolve, staying adaptable and open to new technologies and approaches will be essential.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Use the STAR method (Situation, Task, Action, Result) when answering behavioral interview questions.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Cape Town Region: Debriefing Clerk posted by West Coast Personnel
The Debriefing Clerk is responsible for ensuring all vehicle debriefing activities are carried out in line with established procedures. The…
View JobRichards Bay: Technical Head – Richards Bay posted by Ntice Sourcing Solutions
My client (FMCG) is seeking an experienced and hands-on Technical Head based in Richards Bay . JOB PURPOSE: To develop…
View JobCape Winelands: Millwright posted by NDC Personnel & Contractors CC
Job Alert! A well-established manufacturing company in the Western Cape is currently hiring a Millwright. Apply today! In this role,…
View JobWestern Cape: Millwright posted by NDC Personnel & Contractors CC
Job Alert! A well-established manufacturing company in the Western Cape is currently hiring a Millwright. Apply today! In this role,…
View JobWorcester: Millwright posted by NDC Personnel & Contractors CC
Job Alert! A well-established manufacturing company in the Western Cape is currently hiring a Millwright. Apply today! In this role,…
View JobCape Town Region: Quality Inspector posted by Persona Staff
Minimum Requirements: Minimum 5 yearsâ experience in a steel manufacturing or heavy engineering environment Proven ISO 9001 experience (implementation,...
View Job
Browse Employers
Job Alerts