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Oudtshoorn: Restaurant Manager posted by The Talent Room

Oudtshoorn: Restaurant Manager posted by The Talent Room

Posted on 2025-07-31 00:00:00

Job Summary

We are seeking a dynamic and experienced Restaurant Manager to lead the day-to-day operations of our high-volume coffee shop. The ideal candidate will have a strong background in food & beverage, a passion for customer service, and the ability to manage a diverse team in a fast-paced environment.

Key Responsibilities:

Operations Management:

  • Oversee all aspects of store operations, including opening/closing procedures, cleanliness, and compliance with food safety standards.
  • Ensure efficient workflow and customer service throughout peak and off-peak hours.
  • Manage inventory levels, order supplies, and control waste.

Team Leadership:

  • Recruit, train, and develop team members to deliver exceptional customer experiences.
  • Create staff schedules and manage labor costs.
  • Conduct regular team meetings and performance reviews.

Customer Experience:

  • Lead by example in delivering friendly, efficient, and personalized service.
  • Handle customer feedback, queries, and complaints with professionalism and care.

Sales & Financials:

  • Achieve sales targets, manage budgets, and monitor daily financial performance.
  • Analyze sales trends and implement initiatives to drive revenue and profitability.

Health & Safety Compliance:

  • Ensure compliance with all health, safety, and hygiene regulations.
  • Conduct regular risk assessments and maintain documentation as required.

Requirements:

Essential:

  • Proven experience as a Restaurant/Coffee Shop Manager (2+ years in a similar role).
  • Strong leadership and team management skills.
  • Excellent communication and customer service abilities.
  • Solid understanding of financial and inventory management.
  • Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.
  • Knowledge of food hygiene and health & safety regulations.
View Job  Johannesburg: Sales Executive Assistant posted by The Good Human (Pty)Ltd

Desirable:

  • Barista experience or coffee-specific knowledge.
  • Hospitality or business management qualifications.
  • Familiarity with POS systems and scheduling software.

Key Competencies:

  • Leadership and Motivation
  • Organization and Time Management
  • Conflict Resolution
  • Problem-Solving
  • Attention to Detail
  • Passion for Hospitality and Coffee Culture

Click Go Apply to apply online!


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