Employer Description Manufacturer of Food Products Job Description Your duties will encompass: Compliance with Credit Policy and addressing all overdue items. Make sure that overdue accounts are blocked and escalated. Final demand letters are sent to defaulting customers. All discrepancies on accounts are escalated to the Supervisor, Internal and External stakeholders. Report on testing/billing and making appropriate recommendations on actions to be taken. Perform reconciliations on customer accounts accurately. Processing and clearing of payments are all done before the month end close off. Keep record of accurate and clear documentation of all credit control activities and operational procedures. Consolidate and maintain a database of all debtors information and payment details. Compile ad-hoc reports as requested. Customer Liaison and Retention Monitor task execution and identify opportunities to improve effectiveness and efficiency. Resolve bottlenecks, within levels of discretion. Implement initiatives/projects to improve effectiveness and efficiency as approved by management Qualifications Diploma in Credit Management, Finance or related. Skills 5 years working experience within the FMCG environment. Must have worked with large FMCG Retail & Wholesale accounts. Understand the National Credit Act Proficiency in SAP and Microsoft Office Great numerical skills. Financial understanding.