Phalaborwa: Management Couple

We are seeking a management couple to oversee this intimate five-bedroom lodge which offers a blend of luxury and wilderness immersion. Designed for families or groups, the lodge combines modern self-catering convenience with the tranquility of a riverside sanctuary, making it a place where the rhythm of the bush and the comfort of home meet seamlessly. Core Criteria: Hospitality Management Diploma or equivalent FGASA Level 1 (NQF 2) guiding qualification. DEAT registration. Valid PDP Valid First Aid certification Proven leadership and team motivation skills. Solid knowledge of lodge management, guest services, HR, administration, guiding, maintenance, and gardens Strong organizational, multitasking, and problem‑solving abilities under pressure Excellent interpersonal and communication skills with guests, staff, and stakeholders Technical proficiency in Excel and Word. Independent, flexible, and able to work extended or irregular hours. Role 1: Coordinating guest check‑ins and check‑outs efficiently. Creating a welcoming environment and addressing guest concerns. Maintaining high standards across lodge operations. Managing housekeeping staff and arranging relief when needed. Preparing and submitting month‑end reports. Managing payroll submissions. Ordering and controlling stock, consumables, and lodge assets. Overseeing HR, administration, and front‑of‑house functions. Role 2: Conduct daily game drives Hosting guests and sharing knowledge of the reserve and wildlife. Managing gardens, lodge upkeep, and general maintenance. Supervising staff across maintenance and grounds. Ensuring safety standards Work cycle of 6 weeks on, 2 weeks off No pets permitted