Job Description
Minimum skills and experience required:
- National Senior Certificate
- Proficient in MS Office (Word, Excel, Outlook)
- Experience using Pastel Partner
- Strong organisational and time management skills
- Excellent written and verbal communication
- Attention to detail and accuracy
- Ability to work independently and support multiple team members
- Familiarity with office equipment (printers, scanners)
Duties and Responsibilities:
- Answer phone calls, welcome visitors, and manage email and written correspondence
- Maintain factory staff clock cards, submit fortnightly hours, and process leave forms (HR function handled by Head Office)
- File and track customer documentation: invoices, delivery notes, credit notes, and sales orders
- Handle supplier documents including invoices, GRVs, delivery notes, return notes, and statements (reconciling statements to invoices – payments done by Head Office)
- Manage petty cash, reconcile slips, and submit month-end summaries to Head Office
- Type and email invoices; capture supplier invoices and other data on Pastel Partner
- Assist with customer queries and follow up on outstanding payments in coordination with Head Office
- Comply with policies, procedures, and statutory requirements
- Liaise with factory staff, drivers, and internal departments
- Support the Branch Manager, Financial Manager, and colleagues
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